topic Re: Something went wrong. Try again in a few seconds. in Speakers and Displays

Something went wrong. Try again in a few seconds.

Rdianco — Tue, 31 Aug 2021 22:00:00 GMT

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Original poster: Stephanie Divito

Tried rebooting and unplugging all first gen home speakers (mini, home, and hub). Every time I say Hey Google (to any of them), it says something went wrong. Try again in a few seconds. Or there was a glitch. Try again in a few seconds. This has been going on for a couple months now. I'm pretty annoyed. Should I factory reset all (9) of them?

Google Nest Hub keeps Saying "hum" there was a glitch try again in a few seconds.

Rdianco — Tue, 31 Aug 2021 17:02:01 GMT

Original poster: Jane Moses

Nothing

My display speaker is saying “there was a glitch” or “something went wrong” when I ask a question.

Rdianco — Wed, 01 Sep 2021 16:17:11 GMT

Original poster: Matt Hurlbutt

When asking a question, my speaker display keeps responding with “hmm, something went wrong” or “hmm, there was a glitch” in response to any request. The words are not generating across the screen as I say them like they have when it worked correctly. How do I fix this?

Re: Google Nest Hub keeps Saying "hum" there was a glitch try again in a few seconds.

Ger — Thu, 02 Sep 2021 19:56:14 GMT

Same problem on several nest speakers. Very disappointing and no fix available afaik.

Re: Google Nest Hub keeps Saying "hum" there was a glitch try again in a few seconds.

Geko — Tue, 07 Sep 2021 07:41:08 GMT

I've been having the same issue for about 3 weeks nothing changed my end and WiFi is fine.

Re: Something went wrong. Try again in a few seconds.

alb — Wed, 08 Sep 2021 05:57:27 GMT

This message is quite annoying indeed! I've had it already a number of times in the past couple of weeks, despite the factory reset, power cycle, power cycle with 1 minute pause, power cycle with a coffee break, put the device upside down, told the Assistant to go to hell, and all other silly advices from the si called "customer service". They should fix their software!

Re: Something went wrong. Try again in a few seconds.

nordoc — Thu, 09 Sep 2021 05:56:09 GMT

I've spent much time researching all my DLink 2.4 Gigahertz Router /cable modem settings, and repeating the Help step directions for iPhone, for numerous scenarios and setup routines. Despite Google's earnest Help Desk support walking me through the issues, and trying to fix, with my current hardware, nothing worked. As was suggested, I went to another home with a newer cable router/modem and it also had switchable 2.4 and 5 Gigahertz dual band. The connection was completed and working in less than 10 minutes.

All I can do is offer what I've noticed, and continue looking for a solution. I also suspect from the model production date, maybe I have a Gen 1 unit, and maybe it was modified by updates over time, until it quit working because the Gen 2 came out and there was a need to handle both versions of the Nest Hub.

Again, just what I'm considering from the info I've reviewed researching the issue over and over since June or July. I would like to know the answer to the problem as well, as I am tiring of the futile work on seemingly unresolvable problem, without access to all the info needed.

Re: Google Nest Hub keeps Saying "hum" there was a glitch try again in a few seconds.

Correkt — Fri, 10 Sep 2021 01:22:59 GMT

Has anyone found a solution? Been happening for the past couple weeks without anything changing in our home setup. Had been flawless for years. And the old thread has 80+ comments since 2020 and nothing.

Re: My display speaker is saying “there was a glitch” or “something went wrong” when I ask a questio

deblaur — Fri, 10 Sep 2021 21:21:57 GMT

I have been having the same problem - repeatedly! I did a hard reset and even moved the Nest Hub right next to the main Pulse cable wireless gateway - and it's still happening. This is an AWFULLY expensive clock!

Re: Something went wrong. Try again in a few seconds.

Dthomson — Tue, 14 Sep 2021 01:25:51 GMT

Anyone find a fix for this? I have two hubs doing this

Re: My display speaker is saying “there was a glitch” or “something went wrong” when I ask a questio

Dthomson — Tue, 14 Sep 2021 15:19:42 GMT

Any fixes for this ??? I have the same issue?

Re: Google Nest Hub keeps Saying "hum" there was a glitch try again in a few seconds.

Dthomson — Tue, 14 Sep 2021 15:20:48 GMT

I have the same issue. Any fixes out there?

Re: Something went wrong. Try again in a few seconds.

solomon0139 — Wed, 15 Sep 2021 00:05:08 GMT

This is happening to our Google Home Mini, our Google Home, and Nest Display (1st gen)

Re: Google Nest Hub keeps Saying "hum" there was a glitch try again in a few seconds.

ericmaine04401 — Wed, 15 Sep 2021 01:04:34 GMT

If I haven't woke up my Google Nest speaker in a while by saying "hey google", it will almost always say "there was a glitch, try again in a few seconds", and then it will always work the second time I try to wake it up. I've reset everything, even bought a new speaker and this still happens. Its driving us crazy.

Re: Google Nest Hub keeps Saying "hum" there was a glitch try again in a few seconds.

Correkt — Wed, 15 Sep 2021 11:46:33 GMT

@Rdianco @Any updates you’re able to share with those of us who’ve been running into this the last few weeks??

Re: Something went wrong. Try again in a few seconds.

pixelriffic — Wed, 15 Sep 2021 14:09:02 GMT

We have two minis and a home all doing exactly this. Reset, ten reboots, and so on. It's obviously a software issue, or a server side issue, as there's no way all three devices would have a hardware failure.

Where is Google on this issue? Are they abandoning this like so may other properties in the past?

Re: Something went wrong. Try again in a few seconds.

Dthomson — Wed, 15 Sep 2021 14:33:20 GMT

They have to know this is a widespread issue with everyone hopefully opening tickets. I still don't have a response to my latest ticket. They said they are evaluating the logs

Re: Something went wrong. Try again in a few seconds.

pixelriffic — Wed, 15 Sep 2021 14:36:38 GMT

Where do we go to open a trouble ticket?

Re: Something went wrong. Try again in a few seconds.

Dthomson — Wed, 15 Sep 2021 14:39:26 GMT

https://support.google.com/googlenest/gethelp?hl=en

Re: Something went wrong. Try again in a few seconds.

pixelriffic — Wed, 15 Sep 2021 14:42:31 GMT

Thanks for the link, but all it does is end up directing to community responses. I see no way to open a trouble ticket. Contact options is grayed out.