topic Re: My Nest Hub Max camera will not turn in Speakers and Displays

My Nest Hub Max camera will not turn

Rdianco — Thu, 02 Sep 2021 22:11:08 GMT

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Original poster: Charles Lee 7884

I cannot get the camera to turn on with my Nest Hub Max. I made sure it wasn’t turned off on the back or from the slide up menu. I reset and did a factory reset. Still doesn’t work. It is brand new and has never worked since I purchased it.

Re: My Nest Hub Max camera will not turn

Rdianco — Thu, 02 Sep 2021 22:11:39 GMT

Hi Charles Lee 7884,

Thanks for reaching out. I am sorry to hear that you are having a rough start with your Google Nest Hub Max device. That is very concerning, and I definitely understand your frustration. I would be more than happy to help.

I looked into your issue and saw that you contacted Google Support on August 30, 2021. I would recommend reaching out to Google Support again with your Case ID if you have any more questions or concerns, as they have a more in-depth view of your case. Just a reminder, your Case ID is: 1-8789000031313

- From Frances (Community Specialist)

Re: My Nest Hub Max camera will not turn

GarrettDS — Wed, 08 Sep 2021 22:18:13 GMT

Hey folks,

It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,

Garrett DS