topic Re: Nest Hub Max will not display all photos in Speakers and Displays

Nest Hub Max will not display all photos

nicknyc — Tue, 02 Nov 2021 19:17:32 GMT

I made an album with over 950 photos to display on the Nest Hub Max. However, I only keep seeing approx 40 pics from that album. How can I make it show all pics from this album. FYI I created the album in Google Photos using an iPhone. Any suggestions please!!!!

Re: Nest Hub Max will not display all photos

MorleyD — Thu, 18 Nov 2021 19:49:04 GMT

Following....also, are you not able to upload directly to the device? Curious for myself before I buy as a gift. Thanks in advance.

Re: Nest Hub Max will not display all photos

nicknyc — Thu, 18 Nov 2021 20:48:43 GMT

I have no problem uploading to the device. They are all there. It's just that the device only seems to display certain photos. Nobody seems to know why!

Re: Nest Hub Max will not display all photos

MorleyD — Fri, 19 Nov 2021 18:25:38 GMT

Thank you for your reply. I wish I could be of help, sorry. Best of luck...still following, but I did notice that when the device gets a bad star rating they are quick to reply. GL!

Re: Nest Hub Max will not display all photos

frances — Tue, 30 Nov 2021 20:57:46 GMT

Hello nicknyc,

Thanks for reaching out. I understand the importance of being able to view all of your photos and memories. I would be more than happy to help look into this situation. First, I have some quick questions.

What kind of album is this? Is this a live album?
Is this a new issue? Was your device showing all of the photos before?
Does this happen with all of your albums?
Do you have a smaller album you could test out? (Ex: 100 photos) Does the same issue occur?
Are you receiving any error messages?
What troubleshooting steps have you tried so far?

Thank you for your patience, I look forward to your reply back!

Re: Nest Hub Max will not display all photos

frances — Tue, 30 Nov 2021 20:58:55 GMT

Hello MorleyD,

Thank you for sharing your comments. Is there something we can help you with? Please let us know, thanks.

Re: Nest Hub Max will not display all photos

kraizy42O — Fri, 24 Dec 2021 18:38:23 GMT

Hi Frances, I am having this issue as well. However, I chose a regular album. It's not a live album. I only have 11 photos in it, but it will not show 3 of the photos. I tried creating a new album with only 8 photos in it, and it still won't show 3 specific photos. I've never had this problem before. I always have a small album of a dozen photos or less. I switch them out and update them every month or two. This is the first time it won't display certain photos. I don't understand why.

Re: Nest Hub Max will not display all photos

PaulNestHub — Fri, 07 Jan 2022 14:11:49 GMT

I have been working on this problem for several days. I have the same problem. Not only does it not show all my photos but It does not show the photos that I do get in the order I put them in Google Photos. I can't believe that Google would not recognize this problem and provide a work around or update the Nest Hub Max.

Re: Nest Hub Max will not display all photos

misamisu — Wed, 12 Jan 2022 10:08:36 GMT

Hello,

I have the same problem with my Nest Hub 2nd Gen !

Any solution so far from Google ?

If they are not going to provide at least an answer within my time frame I wil return the product.

Re: Nest Hub Max will not display all photos

DFL — Sat, 15 Jan 2022 23:00:26 GMT

I also have the same problem with my google nest hub max -- connected to my photos in google photos (and albums there). I designated a new photo album for it to display from, but won't change from the photos that it was originally showing. Also, it is not a full album that's being displayed, it is only a partial number of photos in an album -- and now a partial number of photos in two folders, even though only one is checked (designated). How do I straighten this out...

Re: Nest Hub Max will not display all photos

JanineD — Sun, 16 Jan 2022 12:29:58 GMT

Any solutions as of yet, having the same frustrating problem with the hub not showing all of my photos?

Re: Nest Hub Max will not display all photos

nicknyc — Sun, 16 Jan 2022 15:09:02 GMT

Still nothing from Google and clearly we are not the only people with this frustrating issue.

Come on Google.... please provide some help here!

Re: Nest Hub Max will not display all photos

kraizy42O — Sun, 16 Jan 2022 15:14:00 GMT

I believe the solution is to just wait a few days. Eventually it self corrects. At least it did for me.

Re: Nest Hub Max will not display all photos

nicknyc — Sun, 16 Jan 2022 16:02:14 GMT

This has been going on since March when I got the Hub Max. We also have four Nest Hub 2nd Gens too and the issue is the same even with using different photo albums.

Re: Nest Hub Max will not display all photos

DFL — Sun, 16 Jan 2022 23:41:16 GMT

This is totally incorrect! I’ve been waiting nearly three weeks! Google needs to bring a fix!

Re: Nest Hub Max will not display all photos

JanineD — Sun, 16 Jan 2022 23:52:20 GMT

I sure hope it gets resolved sooner than later!

Re: Nest Hub Max will not display all photos

Marzel — Wed, 19 Jan 2022 22:28:17 GMT

Same problem here; i uploaded 250 photos to googlephotos, but only a few pics were showing. Then i read that I should mark them all as favorite; that surely helped, but still: some pics I see lot more often than others. Some pictures even never showed. Never! Even after i faved them.

Re: Nest Hub Max will not display all photos

JanineD — Wed, 19 Jan 2022 23:37:56 GMT

Thanks for the tip I will try doing that but still disappointing that they all don’t show up!

Re: Nest Hub Max will not display all photos

Cakey — Sat, 22 Jan 2022 16:45:48 GMT

I’ve got the same issue here. 115 photos in the album but quite a few just never get displayed at all.

Re: Nest Hub Max will not display all photos

JanineD — Sat, 22 Jan 2022 19:20:34 GMT

So disappointed that this is not fixed yet considering how long it has been going on!!