https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/90777#M16489 <P>In addition to all the issues discussed above, I started experiencing new issues in the last few days. I have various groups set up around my house, and whenever I tell Google to play music on any group, it tells me that something went wrong and won't play the music. This issue does not affect pairs--just groups. The only way I can get music to play on a group is to first instruct a pair to play the music and then tell Google to play it on the group I want. I tried troubleshooting the issue by deleting all my groups and then creating them again. I also unplugged every single speaker in my house and then plugged them back in. Neither of these actions had any effect on the speaker group problem. I really hope this isn't yet another function that Google has removed from their speakers due to the Sonos lawsuit.</P><P>In addition, my speakers all seem much less responsive. I can be three feet away from a speaker, and it often doesn't respond. Sometimes I have to yell to get the speaker to wake up and respond.</P><P>Finally, I have my speakers set up to respond with a female voice. But sometimes the speakers randomly respond with a male voice.</P><P>All three of these issues are very recent and incredibly frustrating. All my speakers are Nest Audio speakers, and they are all less than a year old. Before the issues associated with the Sonos lawsuit, I had no problems worth complaining about. I used to truly enjoy the Google speaker system I had set up all over my house and raved about it to friends. Now the system is a constant source of disappointment and irritation, and I am ready to reset my speakers and give them away.</P><P>Google has really dropped the ball on its speakers, and it is clear they don't care about their customer base. At this point, I feel I will never buy another Google product. They've blown my sense of trust in the company and its hardware. &nbsp;</P> Tue, 25 Jan 2022 03:55:24 GMT sheltost 2022-01-25T03:55:24Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64413#M12161 <P>Everything has been working fine for ages, now I'm asking Google to change the volume and it says...<BR />"sorry, I can't change the volume on this device".&nbsp;<BR />&nbsp;I've gone through my Google Home settings and I can adjust the volume within that.&nbsp; I can also adjust the volume when I tap on the speaker....but it won't obey commands.<BR />It is set up in Stereo with another Nest Mini....and that works fine.<BR />If I ask other things, eg time, weather...it's fine.&nbsp; If I ask it to turn on/off the light...it's fine.<BR /><BR /></P> Thu, 16 Dec 2021 02:10:39 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64413#M12161 Suzique 2021-12-16T02:10:39Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64453#M12166 <P>I did a reboot, nothing.&nbsp; So I just did a complete factory reset and reinstalled both devices as a stereo pair and it's now working again.&nbsp; &nbsp;Happy days&nbsp;<span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> Thu, 16 Dec 2021 04:07:46 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64453#M12166 Suzique 2021-12-16T04:07:46Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64520#M12180 <P>Mine has started saying the same thing when adjusting the volume of speaker groups <span class="lia-unicode-emoji" title=":thinking_face:">🤔</span></P> Thu, 16 Dec 2021 08:02:50 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64520#M12180 NestPenguin 2021-12-16T08:02:50Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64547#M12185 <P>Yep, same here, problem just started now. I tried rebooting, unplugging, factory resetting, deleting the speaker group, deleting all speaker group devices etc etc, nothing helps.&nbsp;</P><P>The only way i'm able to change volume of the speaker group using a voice command is if i start the music on the nest mini and then "hey google transfer media to [speaker group]".&nbsp;</P><P>---</P><P>As someone pointed out in a Reddit thread on this, using the above workaround actually just gets rid of the error message, but changes only the volume of the device you are speaking to. Well, at least you can change the volume of that speaker normally when listening on a speaker group :).&nbsp;</P> Wed, 22 Dec 2021 11:33:54 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64547#M12185 dniz 2021-12-22T11:33:54Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64598#M12188 <P>I have the same problem. Started today. Two Nests Audio joined in a group - can´t change the volume using voice command. All I get is&nbsp;<SPAN>"Sorry, I can't change the volume on this device".&nbsp;</SPAN>But when used seperately, it will do as told.&nbsp;<SPAN>Looks like this is a connection problem inbetween two devices joined together.&nbsp; Strange...&nbsp;</SPAN></P> Thu, 16 Dec 2021 11:37:13 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64598#M12188 mrstepanek 2021-12-16T11:37:13Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64607#M12191 <P>Same problem here. Tried rebooting, resetting, changing Wi-Fi and reinstalling app. Nothing. Started today. Very, very annoying&nbsp;</P> Thu, 16 Dec 2021 12:04:13 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64607#M12191 Halo69 2021-12-16T12:04:13Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64618#M12196 <P>Same issue here. I wish I had never bought Google Home junk. My c by ge smart lights only work 70% of the time because the Google interface is so unreliable. . Alexa here I come.</P> Thu, 16 Dec 2021 12:38:26 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64618#M12196 Gary101 2021-12-16T12:38:26Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64630#M12198 <P>Same, is this since an update?</P> Thu, 16 Dec 2021 13:19:35 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64630#M12198 Bluechop 2021-12-16T13:19:35Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64647#M12200 <P>I started experiencing the same issue a few hours ago. Fixed it by performing a factory reset.</P> Thu, 16 Dec 2021 13:42:59 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64647#M12200 alieb 2021-12-16T13:42:59Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64716#M12209 <P>Yes, it is.&nbsp;</P> Thu, 16 Dec 2021 15:46:06 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64716#M12209 Halo69 2021-12-16T15:46:06Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64797#M12225 <P>Same problem. Seems to be limited to speakers configured as a stereo pair and groups containing those pairs. A factory reset and recreating the pair didn't fix it for me.</P> Thu, 16 Dec 2021 17:44:49 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64797#M12225 UnhappyUser 2021-12-16T17:44:49Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64806#M12227 <P>Factory reset didn't help me either (Second generation Google Nest Audio). I really hope this issue gets solved soon. There's not much use for smart speakers if you can't use voice volume control.&nbsp;</P> Thu, 16 Dec 2021 17:53:27 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64806#M12227 Halo69 2021-12-16T17:53:27Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64851#M12235 <P>Oh look, it's a new day and a new issue with Google Home. Time to factory reset everything, spend hours reconfiguring it all, only to have the issue persist or return quickly. Google, please fix your **bleep**! I'm a software engineer, I'll do it for you for FREE if you give me access to the source code I need to debug this!</P> Thu, 16 Dec 2021 18:37:55 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64851#M12235 Artago 2021-12-16T18:37:55Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64853#M12236 <P>I had a similar issue with YT music and grouped and/or paired speaker devices. Several factory resets later and wiping all caches and data, the firmware auto-updated on the speakers (where the left / right had diff versions before) and they started working. If google wants to sell it's home products, they need to fix the software. Are you listening Google?</P> Thu, 16 Dec 2021 18:40:34 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/64853#M12236 Artago 2021-12-16T18:40:34Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/65234#M12263 <P>Same problem with Citation One starting today, already did factory reset and still not working properly. So annoying!</P> Fri, 17 Dec 2021 00:03:52 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/65234#M12263 Tenorindo 2021-12-17T00:03:52Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/65239#M12264 <P>Another day and with all the feedback, I just rechecked my speaker pair and they are still behaving and listening to me.&nbsp; Yesterday I did a reboot via Google Home app&nbsp; and after that I did the complete factory reset.&nbsp; I didn't reinstall them for a couple of hours after the factory reset, as I had a friend over.&nbsp; Maybe that helped ??&nbsp; It's worked for me though...so far.....</P><P>&nbsp;</P> Fri, 17 Dec 2021 00:17:44 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/65239#M12264 Suzique 2021-12-17T00:17:44Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/65264#M12267 <P>Speaker pair + single speaker in a group (3 total). Same issue.&nbsp;</P> Fri, 17 Dec 2021 00:58:03 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/65264#M12267 Artago 2021-12-17T00:58:03Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/65339#M12283 <P>Got a new nest audio and set it up today. Everything’s worked fine until I added the nest audio to my home speaker group. The nest audio will listen to my commands on its own but can’t change the volume while playing music in a speaker group.</P> Fri, 17 Dec 2021 05:01:23 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/65339#M12283 Morghanashley 2021-12-17T05:01:23Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/65346#M12285 <P>Same here, two nest mini’s and a built-in chromecast speaker in one group. Google doesn’t allow the change of volume of the group. Worked just fine up until yesterday morning.</P> Fri, 17 Dec 2021 05:31:37 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/65346#M12285 Jaspervanwijk 2021-12-17T05:31:37Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/65349#M12286 <P>Same here… started today - complete factory reset did nothing. All 10 of my devices affected.&nbsp;</P> Fri, 17 Dec 2021 05:35:19 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-gen-2-keeps-saying-quot-Sorry-I-can-t-change-the-volume/m-p/65349#M12286 Battybill 2021-12-17T05:35:19Z