topic Re: Connection problem during setup in Speakers and Displays

Connection problem during setup

mikevets — Mon, 31 Jan 2022 02:16:18 GMT

Hi All,

Just received a Nest Hub Max and trying to setup but facing some problems.
I can connect no problems during the initial setup but when connecting to my Wi-Fi I am getting "Connection problem during setup" on the Google Home App and "Check Internet Connection" on the Hub. Have tried different Wi-Fi networks with the same result. Seen a few other people with the same issue but no clear way on resolving. Any help would be greatly appreciated.
Note: my Wi-Fi is setup with a Static IP....

Re: Connection problem during setup

mikevets — Mon, 31 Jan 2022 05:48:32 GMT

Still having the same issues but wanted to give an update:

- Now using DHCP
- Turned off 5GHz Wifi band

Still the issue persists! Anyone have any thoughts or see this before??

Re: Connection problem during setup

papaya — Sun, 03 Apr 2022 00:43:10 GMT

So many threads in here are crickets. What is the deal with this forum? Do Google support even read it? Feels like a waste of time.