topic Re: Multiple devices responding at the same time in Speakers and Displays

Multiple devices responding at the same time

gordonakelly — Sun, 02 Jan 2022 21:14:23 GMT

We've had multiple Google Home, Nest and Nest Max speakers in our home for years. Nothing has changed in the past year (incl WiFi router and SSID). A month ago, multiple speakers started answering when the wake command is issued. I say 'Ok Google, etc etc?' and two speakers or more respond with the information or action that has been requested.

There are eight speakers in my home. 3 of the speakers now answer repeatedly when I'm nowhere close to them. For example, when I ask for white noise when putting my baby to bed, I'll find it playing on 2 or even 3 speakers after I issue the command. This never used to happen.

I understand that upon hearing the wake command, multiple devices negotiate with each other to decide which will respond. But this no longer seems to happen.

I've rebooted the devices and adjusted the wake sensitivity. The rogue devices are a 1st gen Google Mini, 1st gen Google Home and 2nd gen Google Mini.

Does anyone know why this happening and how can I resolve it?

I have read existing articles but this specific issue (multiple devices on the same network responding to one wake command) is not covered.

Thank you.

Re: Multiple devices responding at the same time

JB804 — Mon, 03 Jan 2022 01:06:32 GMT

Same thing is happening with me! Used to work fine, but the last few weeks every speaker is responding, including my phone. Adjusted all the speakers to low sensitivity and still having the issue. I have 11 minis and hubs throughout my house and it has been a complete pain the last few weeks. I started turning some of the mics off. Hope there is a solution found soon.

Re: Multiple devices responding at the same time

gordonakelly — Wed, 05 Jan 2022 10:20:30 GMT

It's an absolute nightmare. Multiple alarms going off at the same time, answers coming from four different directions. I've had to mute microphones regularly, but even then I'm continually being bombarded with notifications that the microphone is switched off!

Re: Multiple devices responding at the same time

JCB — Thu, 06 Jan 2022 15:07:14 GMT

Same happening for me. Has been fine for years, started in the last few weeks. Very annoying.

Re: Multiple devices responding at the same time

lando — Sun, 09 Jan 2022 07:41:38 GMT

Same issue here, hopefully going to see a response from Google. Primarily happening between new Nest Hub and new Nest Audio.

Re: Multiple devices responding at the same time

RVADIY — Sun, 23 Jan 2022 15:18:35 GMT

Same thing here but only a few devices.

I have the google display in kitchen and also a wifi hub nearby. They worked well for several months and in last couple weeks they both respond to some commands.

The difficult part is that they have been giving different responses.

Re: Multiple devices responding at the same time

ProstheticAIM — Tue, 25 Jan 2022 23:37:12 GMT

This is absolutely a nightmare especially since I have a small apartment I’ve had to turn the mute microphone on two of my devices out of my 3

Re: Multiple devices responding at the same time

ProstheticAIM — Fri, 28 Jan 2022 01:20:51 GMT

Here is an update for you, dealing with Google Nest support is a nightmare, they want me to factory reset all of my devices create a new Gmail account and then start a new home with all the devices, just so they can say if that works it’s not our problem.

Re: Multiple devices responding at the same time

JB804 — Fri, 28 Jan 2022 21:58:53 GMT

That would be a nightmare 😳

Re: Multiple devices responding at the same time

Braj — Sun, 30 Jan 2022 10:07:35 GMT

Fix this Google.

Re: Multiple devices responding at the same time

Tinkerow — Sun, 30 Jan 2022 15:42:29 GMT

Having the same issue. There's another thread that shows this issue as resolved but the resolution it to reboot everything, We believe it has something to do with this ::

https://www.theverge.com/platform/amp/2022/1/6/22871304/google-home-speaker-group-volume-control-changes-sonos-patent-decision

Re: Multiple devices responding at the same time

JB804 — Sun, 30 Jan 2022 17:06:03 GMT

NotApplicable, can you share the other thread link? I read the article you referenced before, but it never occurred to me these issues were related, since the article only speaks to music play. The timing makes sense though because the issue started around the time I read about the ruling.

On the speaker issue, I noticed a change yesterday in my speakers. I was trying to do a broadcast in a room with a speaker and my phone, both reacted when I said 'OK Google' but only the mini completed the action. It is not a complete fix because I had to do the request about 3 times before the broadcast would go across all my other speakers. It is nice to see some progress on this issue. I have not rebooted my whole system and would prefer not to.

Re: Multiple devices responding at the same time

JB804 — Sun, 30 Jan 2022 17:23:15 GMT

I found the other string, but I refuse to do a factory reset on all my devices until I see a confirmation from Google about it absolutely resolving the issue. In my house, we have 11 minis, 1 hub, 7 android devices and 1 iphone (for work 😒) with the home app, not to mention all the lights, tvs, Bluetooths, soundbars, thermostat, etc connected to the Home app. Factory reset is not a guaranteed solution. I will keep waiting this out.

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Multiple-devices-responding-at-the-same-time/m-p/79159/page/2

Re: Multiple devices responding at the same time

Aiden1 — Sun, 30 Jan 2022 17:41:30 GMT

Factory reset is actually what brought this about for me. Definitely not a guaranteed solution. I had gone so far as to delete my home beforehand as well so I was literally starting from scratch in the app as well as on the devices. It's a Google problem for sure with this many users. If factory resets aren't working for everyone then it could be things like firmware versions, preview program enrollment, language settings, etc... I don't know but it's something worth considering. I haven't tried speaking in the other language I have setup(Italian). I didn't think of that until just now.

Re: Multiple devices responding at the same time

Aiden1 — Sun, 30 Jan 2022 17:47:48 GMT

Okay, so I tried speaking in Italian and guess what... Only the device with the highest sensitivity setting responded correctly. Another nearby device didn't understand me correctly so there's still a problem but normally they would all answer and this time it was much more normal. Very strange. The same command spoken in English causes all speakers to speak.

Re: Multiple devices responding at the same time

MichaelHS — Sun, 30 Jan 2022 20:29:16 GMT

Hilarious trying out Italian, but sad. None of us should have to be going through this. Google should get it fixed.

Earlier I posted what I thought was a solution, but it was short-lived….the problem is back for me today after only a week’s reprieve.

Does anyone know of a public Google site where reviews of Nest Hub can be posted? It’s time to quit messing around on this blog (which is public BUT deeply buried in Googleland) and get organized and post some negative feedback to see if that might get Google’s attention.

This is beyond ridiculous.

Re: Multiple devices responding at the same time

Aiden1 — Sun, 30 Jan 2022 22:25:35 GMT

The only place I can think of is 9to5google.com

They cover all things Google and Android, so reaching out to them may be a possible avenue.

Re: Multiple devices responding at the same time

Ldubs_12 — Mon, 31 Jan 2022 00:28:31 GMT

I have 10 minis (mix of both gen 1 and 2), one hub, nest thermostat, nest doorbell, 2 Chromecasts, some smart plugs and a Roku tv all connected to my home app. Needless to say, a full reset is not a valid solution for me. This issue also presented to me about one month ago. Like others, I can say something to one of the speakers and multiple will respond, some of which are well out of earshot of the mini being talked to. Mine started a bit prior to the patent infringement with Sonos but that's really the only thing I can think of that has changed. It's weird it's only a few minis doing this so not sure if it's a firmware thing and glitch?

Re: Multiple devices responding at the same time

gordonakelly — Mon, 31 Jan 2022 00:34:13 GMT

I recently moved home, set up a new home in Google Home and the problem is just as bad. So I can confirm completely resetting the devices does absolutely nothing.

I adjusting the sensitivity, turning it right down for all speakers in the hope that only the closest one to me will respond, but they are all still launching in unison. Sometimes even when I am only whispering!?

Re: Multiple devices responding at the same time

OurAngryBadger — Mon, 31 Jan 2022 01:44:40 GMT

Just wondering. Do you all have beta firmware updates "preview program" enabled on each speaker? According to Google's website, the current beta firmware is the same version as the current stable firmware. But I wonder...