topic Google Home won't connect in Speakers and Displays

Google Home won't connect

Charlotte — Sun, 06 Feb 2022 19:28:02 GMT

My Google home won't connect to the wifi so I am trying to set it up again. It has worked I. the past but now it won't connect even when I go through all the steps on the Help Center. I have the speaker next to my phone and it says to make sure it's nearby still. How do I connect it?

Re: Google Home won't connect

Babs64 — Mon, 07 Feb 2022 16:47:50 GMT

I’m having the same issue. We had a power outage yesterday and I can’t connect Nest. Tried unplugging it, but that didn’t work. It says to hit restart in Wi-Fi, but don’t have that option. Hope someone else has answers for us!

Re: Google Home won't connect

Soru99 — Fri, 11 Feb 2022 15:39:57 GMT

I am having the same issue as well. Mine is stuck on connected screen. It was stuck on the gray Google logo screen before.

Re: Google Home won't connect

Muddi — Tue, 01 Mar 2022 09:55:13 GMT

Hey folks,

Thanks for sharing details about the issue, and apologize for the late response.

It's been some time since this thread was updated. Does anyone here need assistance? Feel free to update this thread, and we're glad to help.

Cheers,

Muddi

Re: Google Home won't connect

MaSte — Thu, 10 Mar 2022 13:30:41 GMT

Yes please! google home won't connect and no devices. whole home on hold since 115am this morning. how can i speak to someone for help? am i going to be charged?

Re: Google Home won't connect

Muddi — Sat, 14 May 2022 07:19:15 GMT

Hey MaSte,

Sorry to hear that you're having connectivity issue on your Google Home/Nest device. A few questions: did you change any settings on your router? Are there other devices working on the same network?

You can try the steps below, or you can also contact us by filling out this form.

Move your Google Home/Nest device within 15-20 ft. away from the router to get enough signal from your network.
Reboot your Google Home/Nest device and router by disconnecting them from the power source and leave them unplugged for 1 minute. Once done, plug them back one at a time with intervals.

Let me know how it goes.

Cheers,

Muddi

Re: Google Home won't connect

Jake — Wed, 20 Jul 2022 18:53:35 GMT

Hey all,

I wanted to check in and see if you managed to see Muddi's post. Please let me know if you have any questions from here. I would be happy to assist, and ensure you are good to go.

Best regards,
Jake

Re: Google Home won't connect

Jake — Thu, 21 Jul 2022 19:14:08 GMT

Hey all,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake