topic Re: Google Mini plays one song and stops in Speakers and Displays

Google Mini plays one song and stops

cdrawl — Mon, 07 Feb 2022 16:03:04 GMT

Starting today when I ask my google nest mini to play music through Apple music the device will play one song and stop. I have restart the request, where, again it will stop after one song.

Re: Google Mini plays one song and stops

jendett72 — Mon, 07 Feb 2022 16:28:57 GMT

Same issue here- with more than one Mini- started on 2/4/2022 - restarted/rebooted/reset nothing fixes it.

Re: Google Mini plays one song and stops

aaronjray — Mon, 07 Feb 2022 17:13:49 GMT

Same issue for me. I've tried unplugging for 1 minute to reboot, I've tried updating the Home app, I've tried uninstalling the Home app, I've unlinked/re-linked Apple Music, I've deleted voice data and retrained my voice, none of that fixed. If I say "Hey Google, play (a specific artist/album)" it will continue to play, but if I say "Hey Google, Play some music" it only plays one song rather than shuffling through all of my Apple Music library like it did for the first month that I owned it. Also, this is happening on my upstairs and downstairs Nest Mini.

Re: Google Mini plays one song and stops

cdrawl — Mon, 07 Feb 2022 17:23:05 GMT

Seems like this has been an ongoing issue, and with other music apps such as Spotify.

Re: Google Mini plays one song and stops

beamingwaffle — Tue, 08 Feb 2022 13:27:10 GMT

Same issue with Google Nest Speaker, but only Apple Music. If I use Pandora, music streams continuously. The issue with stopping after one song with Apple Music is a very recent occurrence for me. I didn't update anything, it just stopped working normally. I haven't found any solutions for this on the web, but since I use Apple Music almost always, this is quite annoying!

Re: Google Mini plays one song and stops

jendett72 — Tue, 08 Feb 2022 13:56:45 GMT

I chatted with Google Support yesterday to report the issue after stating I did all the other 'troubleshooting' options - and it was suggested I submit Feedback. "Hey Google provide feedback" -and then state what happens. I did also state other's are posting that they have the same issue and should come here to review. (they was also submitting my chat/ case to the higher up support)

Re: Google Mini plays one song and stops

aaronjray — Tue, 08 Feb 2022 17:29:47 GMT

Thanks @jendett72 !
So just to be clear, we're supposed to say that to our speaker - "Hey Google provide feedback (the issue)"? So Google is telling us to tell our broken speakers that they're broken, haha.

Re: Google Mini plays one song and stops

cdrawl — Tue, 08 Feb 2022 17:33:21 GMT

Thanks for escalating, and easy enough to provide the feedback.

Re: Google Mini plays one song and stops

jendett72 — Tue, 08 Feb 2022 18:19:26 GMT

Yes - I mean it still works just not they way it should

Re: Google Mini plays one song and stops

Telyol — Tue, 08 Feb 2022 21:25:25 GMT

So anyone have any other suggestions? I actually traded my Bose speaker (stupid choice, in hindsight) for this speaker that, like many of you, stops playing after one song. So irritating!!

Re: Google Mini plays one song and stops

jendett72 — Tue, 08 Feb 2022 22:41:44 GMT

Other suggestions? not sure- we just gotta get this issue in front of Google to fix it, in the mean time I'm streaming SiriusXM {sigh}

Re: Google Mini plays one song and stops

Sccc — Thu, 10 Feb 2022 16:27:04 GMT

I think I’m having the same issue: Just switched to Apple Music from Spotify. I used to be able to say hey Google play this playlist or play this album from Spotify, And it would and I could even control it from my iPhone. But now none of that happens with Apple Music it’s almost as if it does not want to acknowledge that I have an iPhone or any playlists.

Re: Google Mini plays one song and stops

jendett72 — Thu, 10 Feb 2022 16:49:43 GMT

Based on other's its not isolated to Apple and Google Support (who has ghosted me since Monday's interaction) suggested to literally say "hey google provide feedback" and share the issue to the speaker so they can capture reports.

Re: Google Mini plays one song and stops

cdrawl — Thu, 10 Feb 2022 18:52:35 GMT

So I just want to Google support as well and after doing the trouble shooting, which including resetting the device and trying YouTube Music, it was suggested that I should see what Apple has to recommend. And if that doesn't work I should get back in touch with Google.

Re: Google Mini plays one song and stops

Telyol — Thu, 10 Feb 2022 20:36:50 GMT

I’ve done all troubleshooting as well. Not only does it occur with my Apple Music, but it is also happening with YouTube music as well…. Seems to me that this is a Google issue that needs to be addressed by google…

Re: Google Mini plays one song and stops

jendett72 — Thu, 10 Feb 2022 21:27:28 GMT

I agree- I reached out to support earlier for status of my ticket from Monday- still with the "senior" support team. I said I strongly believe this is a firmware issue with Google not my phone and again repeated to seek out this topic in community, I'm not the only one. Plus the fact that it's all 3 of my Mini's not just one reinforces to me that it is a Google issue not mine.

Re: Google Mini plays one song and stops

aaronjray — Sun, 13 Feb 2022 23:13:47 GMT

This evening, the command "Hey Google, Play some music" seems to be working correctly. I don't want to speak too soon, but right now it's shuffling my music like it used to.

Re: Google Mini plays one song and stops

Telyol — Mon, 14 Feb 2022 00:58:38 GMT

Mine too…. Let’s hope that it continues to do so… 🤞🏻

Re: Google Mini plays one song and stops

Jake — Mon, 02 May 2022 19:57:09 GMT

Hey all,

I wanted to check in and ensure everything is working properly from here. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake

Re: Google Mini plays one song and stops

jendett72 — Mon, 02 May 2022 20:41:57 GMT

the issue in that thread did resolve, all though occasionally the assistant will stop talking mid-sentence and I have to ask her to repeat it. Currently my issue is that SiriusXM won't work. I've deleted and reconnected it multiple times and got told "that action isn't available" so that's a bummer.