topic Re: Google nest hub screen burn in Speakers and Displays

Google nest hub screen burn

jochua — Wed, 01 Sep 2021 06:37:28 GMT

My nest hub has progressively become burnt in and now does not display anything at all. How can I resolve this? Rebooting does not help.

Re: Google nest hub screen burn

frances — Wed, 08 Sep 2021 19:14:29 GMT

Hi Jochua,

Thanks for reaching out. Oh no! That does not look great. I understand your concern and would be more than happy to help resolve this issue.

I have made a case for you so that you can receive more help from the support team. This will be sent to the email address associated with your community profile. Your Case ID is: 1-3474000031107.

Re: Google nest hub screen burn

Hilary — Sun, 12 Sep 2021 02:33:49 GMT

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day!

Hilary

Re: Google nest hub screen burn

jochua — Sun, 12 Sep 2021 03:15:58 GMT

Hi there, sorry I missed out on this! Yes, I’d like this to be solved please. What else do in need to do?

Re: Google nest hub screen burn

jochua — Sun, 12 Sep 2021 03:18:02 GMT

Hi there I received this notification but I was under the impression that I had to wait for a resolution, hence I didn’t reply. Is there anything I can do to help?

Re: Google nest hub screen burn

ai — Fri, 17 Sep 2021 20:06:37 GMT

Hello jochua,

Thank you for your patience with us! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon.
Much obliged,
Ai

Re: Google nest hub screen burn

frances — Mon, 27 Sep 2021 15:34:38 GMT

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.