topic Re: Motion Sense setting is missing on Nest Hub 2 in Speakers and Displays

Motion Sense setting is missing on Nest Hub 2

ZC2 — Tue, 30 Nov 2021 09:31:39 GMT

Hi,

I noticed that the Motion Sense option is missing under the Settings menu in my Nest Hub Gen 2. Is this due to the region that I am currently based (Singapore) is not supporting that feature (Motion & Sleep tracking)?

Re: Motion Sense setting is missing on Nest Hub 2

PijamaCL — Tue, 07 Dec 2021 11:46:44 GMT

Same issue here... Im in Chile

Re: Motion Sense setting is missing on Nest Hub 2

mwndl — Wed, 08 Dec 2021 14:58:44 GMT

Same issue.. Brazil

Re: Motion Sense setting is missing on Nest Hub 2

fung2006 — Sat, 11 Dec 2021 11:06:12 GMT

Same issue... Hong Kong

Re: Motion Sense setting is missing on Nest Hub 2

SheppySA — Sun, 02 Jan 2022 19:06:06 GMT

Me too. In South Africa.

Re: Motion Sense setting is missing on Nest Hub 2

roldi — Tue, 11 Jan 2022 17:46:56 GMT

Same issue here in the Philippines.

Re: Motion Sense setting is missing on Nest Hub 2

gbrossi — Fri, 14 Jan 2022 21:54:46 GMT

Same issue in Argentina

Re: Motion Sense setting is missing on Nest Hub 2

gbrossi — Fri, 14 Jan 2022 22:15:56 GMT

So, Google sells products to the whole world through their distributors or stores like Walmart and how is the consumer supposed to know that it's not going to work? Very frustrating...

Re: Motion Sense setting is missing on Nest Hub 2

gauravahuja — Sat, 22 Jan 2022 19:48:29 GMT

Same issue. India.

Re: Motion Sense setting is missing on Nest Hub 2

Azizzeanna — Sat, 29 Jan 2022 14:03:52 GMT

I'm having the same issues - Malaysia

Re: Motion Sense setting is missing on Nest Hub 2

Looneylass — Mon, 31 Jan 2022 20:15:05 GMT

I have same issue but I’m in UK??

Re: Motion Sense setting is missing on Nest Hub 2

Abhijazz — Tue, 08 Feb 2022 18:07:47 GMT

Same here

Re: Motion Sense setting is missing on Nest Hub 2

Kique — Fri, 11 Feb 2022 00:17:15 GMT

Hi,

I have the same issue. Im in México but i bought it in the US. Does this depends on the place where i use it or on the place from where i bought it?

Re: Motion Sense setting is missing on Nest Hub 2

djbeach73 — Wed, 23 Feb 2022 01:13:25 GMT

are you sure its not a gen 1?

Re: Motion Sense setting is missing on Nest Hub 2

Kique — Wed, 23 Feb 2022 02:55:38 GMT

In my case, it says Gen 2 in the box and everywhere.

Re: Motion Sense setting is missing on Nest Hub 2

djbeach73 — Wed, 23 Feb 2022 11:57:06 GMT

I don't have the box & although the s/w refers to nest & have looked at the model number on the base (mine in H1A before the s/n) I can't see "motion sense" setting in settings so I'm suspicious. What's your model number & have you done a factory reset?

Re: Motion Sense setting is missing on Nest Hub 2

ZC2 — Mon, 28 Feb 2022 13:59:28 GMT

I believed it depends on the place where u used it.

Re: Motion Sense setting is missing on Nest Hub 2

Kique — Mon, 28 Feb 2022 15:55:10 GMT

The model number is GUIK2 and the system firmware version is 280498

I did a factory reset and by the comments of other people, it seems that they have applied a factory reset too, but the general consensus seems to be that depends on the country where you are using it.

Re: Motion Sense setting is missing on Nest Hub 2

PijamaCL — Mon, 28 Feb 2022 21:11:11 GMT

Yep. I'm sure

Re: Motion Sense setting is missing on Nest Hub 2

Kablansy — Wed, 02 Mar 2022 01:36:34 GMT

I have the same issue. Nest Hub 2nd Gen bought in France with Google online store. I use it in Ivory Coast (Côte d'Ivoire). Very frustrating as I bought it to track ly sleep.