topic Re: Google home hub stuck on g logo in Speakers and Displays

Google home hub stuck on g logo

Yaboydennis — Mon, 31 Jan 2022 21:54:45 GMT

was fine until I unplugged for first time and it never booted back up, tried recovery mode/ Factory reset. Please help

Re: Google home hub stuck on g logo

Muddi — Thu, 03 Feb 2022 16:11:18 GMT

Hey Yaboydennis,

Thanks for posting and apologize for the late response.

We know how challenging it can be not to have a working device when needed. Rest assured that our team is aware of this and is already looking into it. I'd like to gather some details — when did the this start? Are you using the official power adapter that came with the Nest display? Also, have you tried plugging the device to a different power outlet?

We need to gather some additional details which shouldn't be shared on the public forum. Please fill up this form with all the needed information then let me know once done.

Cheers,

Muddi

Re: Google home hub stuck on g logo

Muddi — Fri, 18 Feb 2022 11:18:15 GMT

Hey Yaboydennis,

I wanted to check if you we're able to fill up the form? Please let us know by updating this thread so we assist you further.

Looking forward to your response.

Cheers,

Muddi

Re: Google home hub stuck on g logo

Jake — Tue, 01 Mar 2022 19:17:41 GMT

Hey Yaboydennis,

I wanted to check in and ensure you are good to go. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake

Re: Google home hub stuck on g logo

Jake — Wed, 02 Mar 2022 18:19:42 GMT

Hey Yaboydennis,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.

Best regards,
Jake