topic Re: Best music keeps cutting out in Speakers and Displays

Best music keeps cutting out

Sljenkin — Mon, 21 Feb 2022 14:53:23 GMT

The music keeps cutting out on my nest speaker. Either when casting from my phone Spotify, BBC sounds or asking Google assistant.

Have tried rebooting speaker and WiFi repeatedly, WiFi connectivity good on other devices. Seems like a bug issue?

Re: Best music keeps cutting out

Princesss — Tue, 01 Mar 2022 18:04:56 GMT

Hi Sljenkin,

Thanks for reaching out.

Sorry to hear about what's happening with your Google Nest speaker. I'd like to know if there are other Google Home/Nest speakers set up on your home network that is also experiencing this?

Since you've already tried some basic troubleshooting steps, let's go ahead and reset the Google Nest speaker and set it up again to check if that would make any changes on its behavior. Lastly, make sure to set it up near the router for better connectivity.

Keep me posted.

Best,

Princess

Re: Best music keeps cutting out

Jake — Tue, 08 Mar 2022 19:34:44 GMT

Hey Sljenkin,

I wanted to check in and see if you managed to see Princess_S post? Are you still in need of any help with your device cutting out your music? Please let me know, as I would be happy to assist.

Best regards,

Jake

Re: Best music keeps cutting out

Jake — Fri, 11 Mar 2022 19:04:13 GMT

Hey Sljenkin,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread due to inactivity.

Best regards,
Jake

Re: Best music keeps cutting out

Jake — Mon, 14 Mar 2022 18:14:35 GMT

Hey Sljenkin,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.

Best regards,
Jake