topic Sleep sensing inactive but it's Actived on Google home app in Speakers and Displays

Sleep sensing inactive but it's Actived on Google home app

Mthe8899 — Sun, 13 Mar 2022 19:40:02 GMT

So I had to reset my device, the sleep sensing was working correctly but since, I can't activate it again. It says I need to activate it at the phone app, and it's active... But seems to not register it for some reason.

Any ideas?

Re: Sleep sensing inactive but it's Actived on Google home app

Zns — Sun, 13 Mar 2022 22:24:29 GMT

Same issue on a brand new device. Seems like a few people are also reporting the same issue. Sounds like another Google bungled update! I was on with support for hours and it's with the support team as they couldn't resolve.

Re: Sleep sensing inactive but it's Actived on Google home app

bgcom — Tue, 15 Mar 2022 09:26:58 GMT

Same issue here

Re: Sleep sensing inactive but it's Actived on Google home app

bgcom — Fri, 18 Mar 2022 13:32:36 GMT

Hello,

It is fixed on my side: I relaunched the configuration removing the configuration from the app first and then initiating it from the device and suddenly the calibrate feature was working fine.

(maybe a software update happened in between too but I am not sure - I did no factory reset or device removal from the app to make it work)