topic Re: Google nest mini not getting connected to wifi in Speakers and Displays

Google nest mini not getting connected to wifi

JoshuaJose — Mon, 07 Feb 2022 13:56:29 GMT

My Google nest mini is not connecting to wifi. The wifi shows locked and after choosing to connect, it shows "cannot communicate with the speaker". Anyone knows solution?

Re: Google nest mini not getting connected to wifi

Muddi — Tue, 01 Mar 2022 10:30:50 GMT

Hey JoshuaJose,

Thanks for posting, and apologies for the delayed response. I know how it feels when your Google Nest Mini is not connecting to your network. A few questions - is this a first time setup or the device has been connected to the same network before? What type of network connection do you have (Public or Private network)? Have you tried using a different phone/tablet for setup?

Below are additional steps that you can try:

Make sure that mobile data on your phone is turn off.
Reboot your Google Nest Mini and router by disconnecting them from the power source and leave them unplugged for 1 minute. Once done, plug them back one at a time with intervals.
Turn Wi-Fi on and off on the mobile setup device.
If you have a dual-band router, try setting up your speaker or display on both the 2.4GHz and 5GHz bands.

Please note that your speaker is not compatible with public Wi-Fi networks such as business networks, shared apartment networks, school dorm networks, school networks, and mobile hotspots or pocket Wi-Fi devices.

Let me know how it goes.

Cheers,

Muddi

Re: Google nest mini not getting connected to wifi

Jake — Thu, 10 Mar 2022 21:24:33 GMT

Hey JoshuaJose,

I wanted to check in and see if you managed to see Muddi's post? Are you still in need of any help with your device not connecting to the Wi-Fi? Please let me know if you have any questions from here, so we can further assist.

Best regards,

Jake

Re: Google nest mini not getting connected to wifi

Jake — Mon, 14 Mar 2022 18:54:05 GMT

Hey JoshuaJose,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake

Re: Google nest mini not getting connected to wifi

Jake — Tue, 15 Mar 2022 17:56:46 GMT

Hey JoshuaJose,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.

Best regards,
Jake