topic Speaker group issue in Speakers and Displays

Speaker group issue

Chrisbie — Mon, 21 Mar 2022 16:09:46 GMT

I have two nest audio set up as a stereo pair. I also have a soundbar with chromecast built in. When I create a group including the nest audio pair and the soundbar everything is created correctly but the sound is only transmitted through the soundbar and the left nest audio speaker (the lead in the stereo pair). When played separately all works as it should. It is only when playing to the group the problem with the nest audio happens.

Re: Speaker group issue

Princesss — Tue, 29 Mar 2022 20:18:47 GMT

Hi Chrisbie,

Thanks for reaching out.

Sorry to hear about your experience with using speaker groups on your Nest Audio speakers. A few things I'd like to ask -- how far are these speakers from each other? Are they working good before, or is it your first time to connect it to a speaker group?

Let's go ahead and try first to delete the speaker group you created and create a new one. This time, let's make sure to name your group as "Speaker Group" and let's check if that would make any changes.

Keep me posted.

Best,

Princess

Re: Speaker group issue

Princesss — Wed, 06 Apr 2022 17:31:55 GMT

Hi Chrisbie,

Chiming in to check if you still need help with this? Please feel free to respond to this thread if you have additional questions and I'd be happy to answer it for you.

Best,

Princess

Re: Speaker group issue

Jake — Wed, 13 Apr 2022 19:20:30 GMT

Hey Chrisbie,

I wanted to check in and see if you had any questions. Please let me know, as I will be locking the thread in 24 hours due to inactivity.

Best regards,

Jake

Re: Speaker group issue

Jake — Thu, 14 Apr 2022 16:55:02 GMT

Hey Chrisbie,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.

Best regards,
Jake