topic Re: Could not connect to your Google home mini in Speakers and Displays

Could not connect to your Google home mini

seanhemm — Sun, 06 Mar 2022 18:07:44 GMT

Trying to set up new Google Home Mini. Go through Google Home App and it says I must download Device Utility App to set up. I do that, follow all prompts in Device Utility App, and it finds the Google Home Mini. However, as soon as I try to connect, I get the error message "Could not connect to your Google Home mini. Make sure it is nearby and that you connect to it when prompted". I am sitting right next to the speaker, and it never prompts me. Literally as soon as I click to connect to it, I get the error message.

Re: Could not connect to your Google home mini

suz55tbird — Sun, 06 Mar 2022 22:13:08 GMT

I have the exact same issue. My phone connects to the Nest mini, but immediately upon trying to have it connect to the internet, the message, "Could not connect Nest mini to internet."

I did everything mentioned in Help. Nothing works.

Can anyone help?

Re: Could not connect to your Google home mini

stormpixy — Mon, 07 Mar 2022 21:53:36 GMT

I'm having the exact same issue. Any advice?

Re: Could not connect to your Google home mini

seanhemm — Mon, 07 Mar 2022 23:08:19 GMT

Sorry, still haven't gotten it to work. I thought Google would chime in, but nothing yet.

Re: Could not connect to your Google home mini

Madilynls — Sat, 12 Mar 2022 02:47:21 GMT

Same issue here! Any news?

Re: Could not connect to your Google home mini

ThatWasBrillian — Tue, 15 Mar 2022 09:38:11 GMT

I have the same issue.

Re: Could not connect to your Google home mini

dragonhawk — Mon, 21 Mar 2022 00:23:17 GMT

I'm getting the same issue too... has anyone resolved this?

Re: Could not connect to your Google home mini

seanhemm — Mon, 21 Mar 2022 13:07:49 GMT

No solutions yet.

Re: Could not connect to your Google home mini

arwise — Mon, 21 Mar 2022 16:41:03 GMT

Same issue here. Can we get an answer?

Re: Could not connect to your Google home mini

Sag11 — Mon, 21 Mar 2022 23:34:49 GMT

I just got it to work after experiencing the same issue - cannot connect error message. When you go to the device utility app, turn on airplane mode and then manually turn on Internet connection, as if you were connection to internet on a plane. It finally was able to connect!!!

When you go to the

Re: Could not connect to your Google home mini

Sag11 — Mon, 21 Mar 2022 23:37:07 GMT

The last 'when you go to' is an editing error, please ignore.

Re: Could not connect to your Google home mini

seanhemm — Tue, 22 Mar 2022 12:49:26 GMT

This solution worked for me. It is counterintuitive though, because the device utility app specifically makes you turn OFF Wifi when you open it! Once you get past that and start looking for a device, that's when I enabled airplane mode and turned ON Wifi, resulting in a good connection.

Re: Could not connect to your Google home mini

archaeodrew — Mon, 28 Mar 2022 01:36:15 GMT

I had the same issue. To fix it, I factory reset my Google Home and then went through the entire set up process again.

Re: Could not connect to your Google home mini

parth — Mon, 28 Mar 2022 01:48:23 GMT

These steps did not work for me:

Resetting my Google home mini
Going to airplane mode and then selectively enabling network when connecting through d vice utility app

What actually did work for me:

Using an older version of Android device - I had an old Nexus 7 tab, which had an older version of Android (And I presume an older version of Home app). I tried adding my Home mini using that and it never prompted me to install device utility app, sailed through the setup smoothly.

While this solution may not work for everyone, but could probably be helpful if there is an older Android device lying around somewhere!

Re: Could not connect to your Google home mini

Jimunkey — Sat, 16 Apr 2022 10:37:07 GMT

Airplane mode solution worked for me too. cheers

Re: Could not connect to your Google home mini

Princesss — Thu, 21 Apr 2022 17:48:24 GMT

Hi everyone,

Thanks for posting.

I appreciate all of you who shared the steps they tried in resolving this. This would be very helpful for others who are also experiencing the same thing.

In the meantime, we'll go ahead and close this thread from further discussion to keep our community tidy. However, if you're still experiencing the same issue, please feel free to start a new thread and provide as many details as possible so that others can lend a hand.

Cheers,

Princess

Re: Could not connect to your Google home mini

msaudino — Mon, 02 May 2022 22:26:57 GMT

THIS finally worked for me. Once utility app has you turn off wifi, continue and when it starts searching, turn ON wifi. Go figure...

Re: Could not connect to your Google home mini

Muddi — Wed, 04 May 2022 07:31:41 GMT

Hey folks,

Happy to hear that your issue was resolved. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.

Cheers,

Muddi

Re: Could not connect to your Google home mini

Muddi — Sat, 07 May 2022 15:22:53 GMT

Hey folks,

I haven’t heard back, so I’ll be locking the thread in 24 hours. Thanks for posting!

Cheers,

Muddi

Re: Could not connect to your Google home mini

JoKerSMILE117 — Wed, 18 May 2022 09:44:01 GMT

There's still loads of us who have not found a solution, but you close the thread