topic Re: Nest Hub Max screen is blank in Speakers and Displays

Nest Hub Max screen is blank

VaultUSA — Wed, 16 Mar 2022 03:26:28 GMT

I recently purchased 3 Nest Hub Max from Target, after my 3 JBL Link View stopped hearing us when we were playing music. Randomly, I will enter the room with the Nest Hub Max and the screen will be blank. Black at night, white during the day. The assistant works, you can bring up the bottom menu with the volume controls and such, but nothing else shows up. It has resolved itself on its own, and is also resolved by a power cycle. This is not exclusive to just one of my Hub Max, all three have exhibited this behavior. This seems like a firmware glitch, but I just want to see if there is anything I can do to remedy this problem.

Re: Nest Hub Max screen is blank

Muddi — Tue, 22 Mar 2022 09:53:54 GMT

Hey VaultUSA,

Sorry to hear about your Google Nest Hub Max, but thanks for bringing this up. We'd be happy to take a look into this for you. Please fill up this form with all the needed information then let me know once done.

Cheers,

Muddi

Re: Nest Hub Max screen is blank

Muddi — Fri, 25 Mar 2022 06:18:38 GMT

Hey VaultUSA,

We got the form you've submitted, and sent you an email about your concern. I'll go ahead and lock this thread now, and let's continue through that channel.

Cheers,

Muddi