topic Re: Extreme Hey Google detection delay in Speakers and Displays

Extreme Hey Google detection delay

gc452 — Sat, 26 Mar 2022 22:03:00 GMT

During the last couple of days, I noticed my Google Home mini is taking a long time to respond after I say "Hey Google". Sometimes this is about 5 seconds (the time it takes to light up to show it's listening). Sometimes it doesn't even light up at all.

The "Hey Google" sensitivity for the speaker is set to the maximum, and a couple of times it has responded "immediately", but most times it takes 3-5 seconds. If I activate the hey google on my phone, the phone lights up immediately every time while the mini doesn't.

Is anyone experiencing a similar problem? Any fixes out there? (Tried to reboot already with no luck. A hard reset made it better for a while but after a few hours the delay is back.)

Re: Extreme Hey Google detection delay

ocaklilar — Sun, 27 Mar 2022 08:09:50 GMT

I have exactly the same problem during the last couple of days.

Re: Extreme Hey Google detection delay

Phelps — Sun, 27 Mar 2022 09:33:35 GMT

I guess it's a new problem. But also started for me in the last few days. It even got bad at recognising my voice. I had to retrain it.

Re: Extreme Hey Google detection delay

ocaklilar — Sun, 27 Mar 2022 09:51:33 GMT

The lights turn on a little bit late (3 to 5 seconds) but, as far as I noticed, after saying “Ok Google,” it hears what I said and does the job, even before it turn on its lights.

Re: Extreme Hey Google detection delay

gc452 — Sun, 27 Mar 2022 10:05:17 GMT

Yeah, I noticed that too. but sometimes it doesn't turn on the lights, so I keep waiting there to have to repeat. Other times I say "Hey Google", doesn't do anything, say "Hey Google" again, lights up and just says "What's up?". Quite frustrating! Are you also on a 1st gen mini or on the nest?

Re: Extreme Hey Google detection delay

ocaklilar — Sun, 27 Mar 2022 10:06:35 GMT

1st gen mini.

Re: Extreme Hey Google detection delay

Coolbo — Sun, 27 Mar 2022 22:39:55 GMT

I have the same problem. I suspect it's a firmware bug.

Re: Extreme Hey Google detection delay

gc452 — Sun, 27 Mar 2022 23:03:38 GMT

Probably! I have reported it to google, maybe if enough of us do so they'll check it? I tried both the "Hey Google" (waited 5 seconds) "Give feedback" thing to report it and also contacted them through chat.

Re: Extreme Hey Google detection delay

craighoog — Mon, 28 Mar 2022 02:45:11 GMT

+1 from me. This is happening on at least 4 of my Mini devices. I believe they are all Gen 1 devices.

Re: Extreme Hey Google detection delay

Coolbo — Mon, 28 Mar 2022 02:58:24 GMT

Pretty sure they're trying to get us to upgrade....

Re: Extreme Hey Google detection delay

MER — Mon, 28 Mar 2022 04:56:51 GMT

Ditto on all my gen 1 minis. The other ones I have seem to be working fine.

Re: Extreme Hey Google detection delay

BrianPWalsh — Mon, 28 Mar 2022 17:46:26 GMT

Yep -- I have 7 1st gen minis and they all are noticeably delayed when I say "hey google" in the last few days or so. My phone is annoyingly answering questions now.

Re: Extreme Hey Google detection delay

N89 — Mon, 28 Mar 2022 21:32:23 GMT

Also having this problem, also began in the last day or two.

Can't wait for the Google rep to show up to this thread, give an answer that suggests they didn't read more than 3 words of the original post, and then mark the thread solved.

Re: Extreme Hey Google detection delay

Veghead1234 — Tue, 29 Mar 2022 01:13:45 GMT

Exactly the same problem here, too. On both of my home minis.

Re: Extreme Hey Google detection delay

Veghead1234 — Tue, 29 Mar 2022 01:15:17 GMT

In addition to this, one of my minis suddenly can't add to my shopping list either. It says "something went wrong" every time. The other mini works fine. Anyone know what that's about?

Re: Extreme Hey Google detection delay

gc452 — Wed, 30 Mar 2022 09:58:38 GMT

My Home mini has started to behave a bit better since yesterday. Did you notice that? I'm not sure if it's as it was but it's not as frustrating as before.

Re: Extreme Hey Google detection delay

Coolbo — Wed, 30 Mar 2022 11:12:15 GMT

Mine is good now

Re: Extreme Hey Google detection delay

craighoog — Wed, 30 Mar 2022 11:29:22 GMT

Confirmed - mine is better now

Re: Extreme Hey Google detection delay

BrianPWalsh — Wed, 30 Mar 2022 14:01:34 GMT

Confirmed over here too. Congrats everyone, we did it! (Not sure how)

Re: Extreme Hey Google detection delay

ocaklilar — Wed, 30 Mar 2022 14:32:53 GMT

Mine is good too.