topic Re: Class action?? Something went wrong in Speakers and Displays

Class action?? Something went wrong

Ozgeko — Wed, 01 Dec 2021 00:52:52 GMT

There are so many people out there with the issue of either..

There was a glitch / something went wrong try again...

I've tried every suggestion other than turning off ipv6 which I refuse to do.

My device was working fine for months with no changes my end so it's obviously a Google issue.

We basically have something that is isn't working as designed surely we have some course of action we can take.

There are reports of these errors going back months an months surely they have to be able to fix it it's not like the error has always been there so it must be an update that has caused it.

I've had support ticket that seems to now just have been ignored as it's obviously to hard to fix

Re: Class action?? Something went wrong

Keltic88 — Wed, 01 Dec 2021 22:05:47 GMT

What errors or glitches are you having? I've had all my apps disappear, except for a few.

Re: Class action?? Something went wrong

Jake — Wed, 30 Mar 2022 20:51:39 GMT

Hey Ozgeko,

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Class action?? Something went wrong

Jake — Fri, 01 Apr 2022 18:09:09 GMT

Hey Ozgeko,

I wanted to check in and see if you are still in need of any help? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Re: Class action?? Something went wrong

Geko — Sun, 03 Apr 2022 00:10:34 GMT

Still having the issue

Re: Class action?? Something went wrong

Jake — Wed, 06 Apr 2022 19:28:28 GMT

Hey Geko,

Apologies for the confusion, do you mind clarifying what issues you are having with your device? I would be happy to review, and take a closer look for you. Please let me know.

Best regards,

Jake

Re: Class action?? Something went wrong

Jake — Fri, 08 Apr 2022 18:46:47 GMT

Hey Geko,

I wanted to follow up with you. Please let me know if you are still in need of any help? I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Re: Class action?? Something went wrong

Jake — Wed, 13 Apr 2022 20:02:07 GMT

Hey Geko,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake

Re: Class action?? Something went wrong

Geko — Thu, 14 Apr 2022 02:11:27 GMT

It still happens. Hey google results in the response - something went wrong try again..

This only happens on the google hub the nest in the next room works perfectly every time and it's further away from the router.

Re: Class action?? Something went wrong

jazzyjeff33 — Sat, 21 May 2022 22:14:22 GMT

Same issue. Done three factory resets, updated, removed from Google Home, added back, etc. First response is always “something went wrong…..”, Ask same question immediately after and it works fine. Annoying as hell. What else can I do? Have another mini and it works just fine.

Re: Class action?? Something went wrong

Jake — Fri, 29 Jul 2022 21:45:53 GMT

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. I found an article with some troubleshooting steps. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,
Jake