topic Re: Chromecast built-in AV receiver not connecting to Home app in Speakers and Displays

Chromecast built-in AV receiver not connecting to Home app

DCubed72 — Fri, 03 Dec 2021 20:31:27 GMT

I bought a Sony AV receiver with Chromecast built-in (model STR-DN1080) a few years ago and it has been working great for the most part. But if my internet ever goes down I have to manually reconnect it to Google Home. Lately, Google Home will not recognize it, so I can't add it to my home or any speaker groups. So now if I want to listen to music throughout the whole house I can't use my top of the line speaker system, only the **bleep**ty mini speakers. I can cast directly to it from other cast enabled apps, like Spotify and Stitcher, it just didn't show up in the Home app, so I can't add it to speaker groups. I've tried resetting it many times and that used to fix it, but now it doesn't help. How can I get my AV receiver back into Google Home app?

Re: Chromecast built-in AV receiver not connecting to Home app

JoePhisher — Thu, 30 Dec 2021 16:10:12 GMT

I have this exact problem. I have already reset te receiver and I'm able to cast audio from my browser for example. I'm just not able to use this from any Google assistant device or from the home app.

This is forcing me to use Spotify directly or use the google speakers instead of a several thousand euro setup. Considering this is not a cheap the device Sony should really start looking in to this.

I reconnected my phone to my network but it is still not showing in the Google Home app. This is a really annoying problem.

I'm running the latest firmware/software on my STR-DN1080 with Chromecast 1.36.x and there are no new updates waiting.

Re: Chromecast built-in AV receiver not connecting to Home app

DCubed72 — Thu, 30 Dec 2021 19:55:49 GMT

I was able to fix it, and it hasn't disconnected since. At some point during my troubleshooting I had selected the receiver in the Home app which said it was disconnected and I pressed the "unlink this device" button to try and set it up from scratch. Then I found a list of unlinked devices and removed it from that list. It's been working fine ever since. I hope that helps

Re: Chromecast built-in AV receiver not connecting to Home app

Chaloux — Fri, 31 Dec 2021 17:22:53 GMT

Where is this list of unlinked devices? I just removed it, but I am unable to add it again. I'm having the same issue after it's been working fine for about months.

Re: Chromecast built-in AV receiver not connecting to Home app

ScottStick — Mon, 03 Jan 2022 02:58:31 GMT

I have the exact same problem with my Pioneer receiver, leading me to think that this is a Google, rather than AV manufacturer issue. Works perfectly when casting from Spotify, but doesn't show up in the Home app, and cannot cast audio from YouTube. It used to, but now it's consistently disconnected, despite all my devices being on the same network. I, too, would like to know where this list of unlinked devices is located. Unfortunately, "I found a list" doesn't really help. 😄

Re: Chromecast built-in AV receiver not connecting to Home app

DCubed72 — Wed, 05 Jan 2022 01:06:01 GMT

I can't remember where I found that list, I just spent 30mins looking for it to no avail. My receiver did randomly disconnect again yesterday, and I had to go through the whole setup again. Try this; From the Home app click your profile icon in the top right --> Assistant Settings --> Devices. I think this is where the list was, but I'm not seeing it now, maybe that's because I don't have any unlinked devices at the moment, I'm too afraid to unlink something just to test it.

Re: Chromecast built-in AV receiver not connecting to Home app

DCubed72 — Wed, 05 Jan 2022 01:09:46 GMT

Sorry, I couldn't remember where I found that list. See my reply to Chaloux above, it might be there.

Re: Chromecast built-in AV receiver not connecting to Home app

Jeran — Thu, 27 Jan 2022 22:10:16 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Chromecast built-in AV receiver not connecting to Home app

hvigor — Sat, 29 Jan 2022 20:33:53 GMT

I have a Sony Receiver with the same issues. I think it is a google problem.

Re: Chromecast built-in AV receiver not connecting to Home app

JoePhisher — Sat, 29 Jan 2022 22:29:19 GMT

Would you happen to know weter the first generation chromecast software 1.36.157768 is compatible with the latest Google Home/Nest?

Most users appear to be making complaint about receivers (not separate smart speakers and the like). I'm assuming most will be using the aan first generation software/firmware. According to the Google docs both should be supported even though I see no mention of Nest/Home in either description (second generation is 1.49.250946).

Perhaps people could chip in this thread stating weter they are running the first of second generation software.

https://support.google.com/chromecast/answer/7124014

Re: Chromecast built-in AV receiver not connecting to Home app

hvigor — Tue, 01 Feb 2022 00:04:50 GMT

I have a Sony Receiver STR-ZA810ES using Chromecast built-in version:

System firmware version: 28480

Cast firmware version: 1.36.145853

This used to work just fine now takes forever to connect to OR won't connect AND will no longer turn on the receiver when called. Used to be fantastic and now it's terrible.

Re: Chromecast built-in AV receiver not connecting to Home app

scrags72 — Tue, 01 Feb 2022 02:14:42 GMT

I'm having the exact same problem, won't turn on my AVR, and doesn't show up in my Speaker Group anymore. I can use Spotify Connect with no problems, but I'd like to use the built-in Chromecast from the AVR and join it to the speaker group... Must be a Google issue...

Re: Chromecast built-in AV receiver not connecting to Home app

New_user — Tue, 01 Feb 2022 09:17:24 GMT

I had the same problem. Suddenly my Sony Receiver wouldn't work in the group setup from the Home app. I followed some of the solutions on this forum but none seemed to solve my problem. Basically I could cast to the receiver alone and I could cast to my Chromecast audio units which are in a group and plugged into portable speakers. After some hours of pulling my hair out I finally found a way to get them all in the same group. First I clicked on the receiver device, then clicked on the gearwheel and then the home heading and added the receiver to the home. (It is here where you can unlink the device). Then added the receiver to a room. It seems that each device has to be assigned to a room otherwise it cannot be added to a group. I had to reassign my Chromecast audio units to rooms to be able to add them to the same group as the receiver. So I now have two groups 1 with Just the Chromecast Audio units and 1 with all three devices. I can cast to any one of them. I hope this makes sense. Just aside, I think linking the receiver to Spotify direct gives a better sound, but that's just my opinion

Re: Chromecast built-in AV receiver not connecting to Home app

Chaloux — Tue, 01 Feb 2022 15:24:37 GMT

This sounds like you already have the receiver added to google home. I am unable to (re)add it to my google home. Like you, I can cast to the receiver within Spotify no problem. I am absolutely UNABLE to add it to my google home, despite it working quickly and easily when I purchased the receiver a few months ago.

"First I clicked on the receiver device, then clicked on the gearwheel and then the home heading and added the receiver to the home."

Where are you clicking on the receiver device - is this within the google home app on your phone?

Re: Chromecast built-in AV receiver not connecting to Home app

Chaloux — Tue, 01 Feb 2022 15:30:18 GMT

So it disconnected and you were able to add it again? I cannot for the life of me add my DN1080 to this Home. I've tried to add a Chromecast device, a display (obviously it isn't), and a Speaker - is there anything else I should try?

I should mention that I can find the list of devices you mentioned but it's not showing up there. Yet spotify can see it no problem! The problem is that I want it in a group with my other receiver so I can choose to have all groups playing at the same time.

Re: Chromecast built-in AV receiver not connecting to Home app

Chaloux — Tue, 01 Feb 2022 15:32:42 GMT

Yes, a reply to this would be helpful. If google phased out gen1 that would really suck - although it seems DCubed72 was able to connect his receiver again so that may not be the case.

Re: Chromecast built-in AV receiver not connecting to Home app

New_user — Tue, 01 Feb 2022 16:42:42 GMT

Yes I am clicking on the receiver device within the Home app on my phone, this brings me to the volume screen and from there I selected the gear wheel. Can you see the receiver in the Home App?

Re: Chromecast built-in AV receiver not connecting to Home app

Tuffois — Thu, 03 Feb 2022 19:02:14 GMT

Did anyone solve this? I have exactly the same problem.

Re: Chromecast built-in AV receiver not connecting to Home app

Newuser — Thu, 03 Feb 2022 19:31:46 GMT

Yes eventually I did. Although I don't think it was necessary I deleted the 'Home' and created a new one, then switched ON all the Chromecast devices that I wanted to connected. The Chromecast Audio units automatically connected but the Sony receiver had to be added manually using the add device feature. I then created a new group. and added the devices. I found that all the devices had to be assigned a room manually (it doesn't matter what room) to be added to the group successfully.

Re: Chromecast built-in AV receiver not connecting to Home app

Chaloux — Thu, 03 Feb 2022 19:36:42 GMT

I believe that deleting the home is the only thing I haven't done. I guess that will be the last thing I try.