topic Re: Google Nest Hub won't cast videos after latest update in Speakers and Displays

Google Nest Hub won't cast videos after latest update

eddieg87 — Sun, 23 Jan 2022 06:22:52 GMT

I've noticed my kid can no longer select under Media for YouTube recommended videos or even when I try to cast from my cellphone on the same wifi...all i get is audio but no video display. It randomly works when I ask to play YouTube videos but doesn't allow you to select another video and them bugs to only sound.

My son has been losing it as this was his method to non stop watch YouTube videos with our current paid membership. I've already reset the device and no luck.

Re: Google Nest Hub won't cast videos after latest update

TripMcNeely — Fri, 25 Feb 2022 04:25:14 GMT

Same. Kids also not happy.

Re: Google Nest Hub won't cast videos after latest update

Eddkenny — Thu, 24 Mar 2022 19:52:17 GMT

I have the same issue too

Re: Google Nest Hub won't cast videos after latest update

JakeWave — Wed, 30 Mar 2022 01:32:13 GMT

Same here. I swiped away from the video, the audio kept playing, but now I cannot get the video to show. I think maybe it's because I accepted a YouTube premium trial, which allows YouTube audio to play in the background. I tried disconnecting and reconnecting the cast, no luck.

Re: Google Nest Hub won't cast videos after latest update

Jake — Mon, 02 May 2022 18:37:56 GMT

Hey all,

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help with your videos not casting to the device? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Google Nest Hub won't cast videos after latest update

Jake — Fri, 06 May 2022 18:40:38 GMT

Hey all,

I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Re: Google Nest Hub won't cast videos after latest update

Jake — Wed, 11 May 2022 17:34:50 GMT

Hey all,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake

Re: Google Nest Hub won't cast videos after latest update

eddieg87 — Wed, 11 May 2022 18:54:22 GMT

Hey Jake, sorry i haven't had the chance to respond to this.

Things haven't been fixed. I have to tell Google to load a video, and the option to select from a list on the hub of like recommended videos is no longer there.

In other words, a kid may go up to the screen and start scrolling though YouTube and then make the selection. Now I'm forced to have it play something by voice before I can see videos

Re: Google Nest Hub won't cast videos after latest update

Charlottej_leds — Wed, 11 May 2022 20:37:07 GMT

I am also having this problem. Just started recently. Can play audio but does not play the video.

Re: Google Nest Hub won't cast videos after latest update

abe2022 — Mon, 16 May 2022 03:01:17 GMT

Video still does not play

Re: Google Nest Hub won't cast videos after latest update

Skeletaldrawing — Thu, 02 Jun 2022 01:42:22 GMT

This is definitely still a problem. If you reset the 1st gen hub you can cast YouTube to it from a phone, ask it to play, etc. But if you navigate away, or ask more than one question the audio continues to play but you cannot get the video back - either by casting or tapping on a media offering on the screen. Super frustrating.

Re: Google Nest Hub won't cast videos after latest update

Steph7 — Wed, 08 Jun 2022 13:08:01 GMT

When I ask for Youtube video options, it used to show a list of options but it no longer displays any options for me to select. I can say video option no. One and it’ll play; but it’s anyone’s guess asto what it it will be

Re: Google Nest Hub won't cast videos after latest update

Dwiggy — Thu, 30 Jun 2022 05:47:39 GMT

I’m having the same issue

Re: Google Nest Hub won't cast videos after latest update

kienxrx — Thu, 07 Jul 2022 12:36:06 GMT

I have this problem too.

I cant cast anything, cant play youtube on hub and see Camera on this.

Every thing about video file cant play on this.

Please check and fix it.

Thanks alot

Re: Google Nest Hub won't cast videos after latest update

Gcguru — Fri, 29 Jul 2022 01:08:34 GMT

What is up with the non responsiveness of help staff? Obviously (in case he shows up again) these folks and myself (4 nest hubs no YouTube no settings available) are having what I'd consider to be a fatal error, since we mostly use it to play videos and a clock, in that order. There are non official forums elsewhere with thousands of users with the same problem. Statistically, I'd say that represents north of 90% of all users that use that functionality.

Re: Google Nest Hub won't cast videos after latest update

TripMcNeely — Fri, 29 Jul 2022 02:34:22 GMT

I think I have finally accepted the Hubs have been Google'd if ya know what I mean. Gone to the Tech Farm to live with grandpa Google Talk and Great Uncle Wave.

I sometimes joke that google products get worse, but it's no longer funny.

Re: Google Nest Hub won't cast videos after latest update

TripMcNeely — Fri, 29 Jul 2022 02:38:32 GMT

Wondering if Google killed an internal product that powered "Jake" the fella who posted back in May.

Re: Google Nest Hub won't cast videos after latest update

TheShirtDude — Sat, 30 Jul 2022 06:52:57 GMT

I have 3 Nest Hubs - 2 is 2nd gen and 1 is 1st gen. Only one of my 2nd gen will not play back YouTube or accept a cast fron my phone. I am thing about resetting it as the others works fine.

Re: Google Nest Hub won't cast videos after latest update

AlmightyIG — Mon, 22 Aug 2022 10:52:08 GMT

Still nothing works regarding the youtube feature. please advise

Re: Google Nest Hub won't cast videos after latest update

Shahhan — Fri, 18 Nov 2022 09:58:55 GMT

I am also having this issue. Since no one from Google is relying this, has anyone managed to find a fix?