topic Re: Playing music on Google nest groups in Speakers and Displays

Playing music on Google nest groups

Gorfette85 — Sun, 08 May 2022 12:26:18 GMT

When I go to the Google Home app and click on a group I've created to play music, it just opens a menu with settings with the option to delete the group. It does not start playing music on that group as it used to. There is not a clear option to play music on this group either. When I try to use a voice command to play on a group it does not understand me. Please can anyone help?

Re: Playing music on Google nest groups

Azarco — Thu, 12 May 2022 00:29:12 GMT

Hey Gorfette85,

Thanks for reaching out.

We have an update that, customers will no longer see the group controller in the Google Home app. You will still be able to see speaker groups but clicking on a speaker group in the home view will take you to the group settings.

Give these steps a try if you can't play music on your speaker group using voice command:

Reboot your devices.
Try deleting your old group and create a new one.
Once, done, use the command “Hey Google , Play music on <group name>”

Let me know how it goes.

Best,

Alex

Re: Playing music on Google nest groups

Princesss — Sun, 15 May 2022 20:58:01 GMT

Hey Gorfette85,

Chiming in to check if you still need help with this?

Let me know if I can assist you with anything else, otherwise I’ll be locking the thread.

Best,

Princess

Re: Playing music on Google nest groups

Princesss — Mon, 16 May 2022 17:01:22 GMT

Hi there,

I haven’t heard from you, so I’ll be locking the thread in 24 hours. Thanks for posting!

Best,

Princess

Re: Playing music on Google nest groups

Gorfette85 — Wed, 18 May 2022 15:51:29 GMT

Sorry I was away on holiday but thanks for the help and advice.

Re: Playing music on Google nest groups

Princesss — Sun, 22 May 2022 19:41:45 GMT

Hi Gorfette85,

I hope we were able to help you with the steps provided from the previous threads.

Let us know if you need anything else, otherwise we'll be locking the thread.

Best,

Princess

Re: Playing music on Google nest groups

Princesss — Tue, 24 May 2022 19:14:25 GMT

Hi there,

I haven’t heard from you, so I’ll be locking the thread in 24 hours. Thanks for posting!

Best,

Princess