topic Re: Google Nest Hub shows only a white screen under the "Rooms" tab (Smart Home Control) in Speakers and Displays

Google Nest Hub shows only a white screen under the "Rooms" tab (Smart Home Control)

MaKB — Fri, 07 Jan 2022 16:18:35 GMT

Hi everyone,

After setting up a new Google Nest Hub 2 device it only displays a white screen after pressing the "Rooms" tab (under the category "Smart Home Control"). The display remains around 30 seconds white and then is turning back and showing the "Room" tab again.

The Google Home App on my iPhone shows all devices and rooms correct. The voice control with the Google Nest Hub is working properly, too, when I am telling to play something in a specific room or group.

I have no idea what I can do to set this up properly and I hope someone here could solve this problem.

Thanks!

Re: Google Nest Hub shows only a white screen under the "Rooms" tab (Smart Home Control)

Joshnane — Mon, 04 Apr 2022 14:30:39 GMT

Having the same issue. Following and awaiting an answer.

Re: Google Nest Hub shows only a white screen under the "Rooms" tab (Smart Home Control)

Joshnane — Mon, 18 Apr 2022 00:45:43 GMT

I removed the Device from my Home app. Then factory reset the display. Once it was reset, I added it back to the home app as if it were new. It is back to working normally, showing the rooms, lights, etc. Hope this helped!

Re: Google Nest Hub shows only a white screen under the "Rooms" tab (Smart Home Control)

MaKB — Tue, 19 Apr 2022 10:20:57 GMT

Thanks for letting us know. Can you please tell us if this set up does remain or if it disappears over night?

Re: Google Nest Hub shows only a white screen under the "Rooms" tab (Smart Home Control)

Joshnane — Tue, 19 Apr 2022 16:35:38 GMT

The problem was resolved! The "Rooms" display under "Home Control" has returned to normal showing my thermostat, rooms, etc. The fix was made 3 days ago and still remains resolved. The only major inconvenience was reteaching the display my younger children's voices again.

Re: Google Nest Hub shows only a white screen under the "Rooms" tab (Smart Home Control)

Jake — Tue, 03 May 2022 20:28:09 GMT

Hey all,

Sorry for the late reply. I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Re: Google Nest Hub shows only a white screen under the "Rooms" tab (Smart Home Control)

Jake — Fri, 06 May 2022 18:36:48 GMT

Hey all,

I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Google Nest Hub shows only a white screen under the "Rooms" tab (Smart Home Control)

Jake — Wed, 11 May 2022 17:29:35 GMT

Hey all,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake

Re: Google Nest Hub shows only a white screen under the "Rooms" tab (Smart Home Control)

Jake — Thu, 12 May 2022 17:34:14 GMT

Hey all,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.

Best regards,
Jake