https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Nest-cant-connect/m-p/161678#M30050 <P>The problem here is Nest Mini, and other Nest devices, simply don't support these kinds of Wi-Fi networks, known as captive portals. Even if you managed to connect it in the past, in most cases the Wi-Fi provider enables a feature called client isolation, which is a security feature designed to prevent devices connected to the same Wi-Fi from communicating with each other (i.e. your Nest Mini communicating with your phone).</P> <P>The only two workarounds I know of for this are:</P> <OL> <LI style="font-weight: 400;" aria-level="1"><SPAN><STRONG>Use a phone or tablet as a Wifi hotspot</STRONG>. However, this will then use your mobile data plan, which could be expensive for you depending on the data plan you have with your carrier. Note you will need 2 devices to set this up.&nbsp;</SPAN></LI> <UL> <LI style="font-weight: 400;" aria-level="2"><SPAN>Turn on the Wifi hotspot feature on a phone or tablet. If you're not sure how to do this, refer to the manufacturer's support website.</SPAN></LI> <LI style="font-weight: 400;" aria-level="2"><SPAN>Connect a second phone or tablet to that Wifi hotspot.</SPAN></LI> <LI style="font-weight: 400;" aria-level="2"><SPAN>You can then use that second phone or tablet to setup your Google Home and connect it to the Wifi hotspot on the first phone or tablet.</SPAN></LI> </UL> <LI style="font-weight: 400;" aria-level="2"><SPAN><STRONG>Invest in a cheap travel/portable router</STRONG>. If you have the option to use a wired connection, instead of a Wifi connection, connect this router to the wired socket. This lets you broadcast your own Wifi setup, that you can connect your devices to instead.</SPAN></LI> </OL> <P>&nbsp;</P> Sun, 15 May 2022 20:10:59 GMT David_K 2022-05-15T20:10:59Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Nest-cant-connect/m-p/160962#M29927 <P>I have had my nest mini for a while now, it was acting funny so I factory reset it. Now when I try to connect it again it says that my phone and the nest are on different wifis. I am in student accomodation so I registered my devices MAC address on the website I have to use to connect the nest to wifi, my phone is the same case so there's no way that they are on different networks. I also dont use a VPN if that matters. Another odd thing is that now when I try to connect after that, I have to factory reset my nest for it to even be detected at all. please help !!!</P> Fri, 13 May 2022 21:25:26 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Nest-cant-connect/m-p/160962#M29927 irfxn 2022-05-13T21:25:26Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Nest-cant-connect/m-p/161678#M30050 <P>The problem here is Nest Mini, and other Nest devices, simply don't support these kinds of Wi-Fi networks, known as captive portals. Even if you managed to connect it in the past, in most cases the Wi-Fi provider enables a feature called client isolation, which is a security feature designed to prevent devices connected to the same Wi-Fi from communicating with each other (i.e. your Nest Mini communicating with your phone).</P> <P>The only two workarounds I know of for this are:</P> <OL> <LI style="font-weight: 400;" aria-level="1"><SPAN><STRONG>Use a phone or tablet as a Wifi hotspot</STRONG>. However, this will then use your mobile data plan, which could be expensive for you depending on the data plan you have with your carrier. Note you will need 2 devices to set this up.&nbsp;</SPAN></LI> <UL> <LI style="font-weight: 400;" aria-level="2"><SPAN>Turn on the Wifi hotspot feature on a phone or tablet. If you're not sure how to do this, refer to the manufacturer's support website.</SPAN></LI> <LI style="font-weight: 400;" aria-level="2"><SPAN>Connect a second phone or tablet to that Wifi hotspot.</SPAN></LI> <LI style="font-weight: 400;" aria-level="2"><SPAN>You can then use that second phone or tablet to setup your Google Home and connect it to the Wifi hotspot on the first phone or tablet.</SPAN></LI> </UL> <LI style="font-weight: 400;" aria-level="2"><SPAN><STRONG>Invest in a cheap travel/portable router</STRONG>. If you have the option to use a wired connection, instead of a Wifi connection, connect this router to the wired socket. This lets you broadcast your own Wifi setup, that you can connect your devices to instead.</SPAN></LI> </OL> <P>&nbsp;</P> Sun, 15 May 2022 20:10:59 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Nest-cant-connect/m-p/161678#M30050 David_K 2022-05-15T20:10:59Z