topic My google nest mini purchsed in canada and nkt working in indiA in Speakers and Displays

My google nest mini purchsed in canada and nkt working in indiA

Vishal121381 — Sat, 21 May 2022 04:15:11 GMT

I had purchased my google nest mini from canada and nkw i m moving in INDIA here i cant connect the nest mini qith my wifi . When i m try to connect the massage displays that the google nest mini is from different country so cant connect with wifi network . I had done factory reset 2-3 times and still its not connect. What can i do now ?

Re: My google nest mini purchsed in canada and nkt working in indiA

David_K — Sat, 21 May 2022 10:51:10 GMT

Google Home and Google Nest products are optimized to work best with specific Wi-Fi standards depending on where they are sold. This means if you buy a product in one country, it may not work as expected, or may not work at all, if you try to use it in a different country than where it was purchased.

With that said, there are some workarounds you can try:

If your router is a dual band router and has different network names for the two Wifi bands, make sure you are connecting to the 2.4GHz band and not 5GHz.
Login to the admin page of your router (refer to the manual or the back of the device).
Navigate to Wifi or Wireless settings (the naming of the menu options you see will differ by router manufacturer and you may need to click to go into "advanced" settings to see some options).
If your router is a dual band router and doesn't currently have different names for the two bands, look for an option to turn on different network names for the two bands.
If "Wifi Protected Setup" or "WPS" is enabled, disable it.
Set your Wifi channel/band (channel selection) to a value between 1 and 10.

Google Home Mini and Google Nest Mini manufactured for certain countries cannot connect to WiFi channels above certain frequencies which is why I suggest changing your Wifi channel to between 1 and 10. Checking you are using the 2.4GHz band and not the 5GHz band is for dual band routers and is for the same reason. The two steps are interchangeable for some routers but not for others.

Re: My google nest mini purchsed in canada and nkt working in indiA

Princesss — Fri, 27 May 2022 00:09:46 GMT

Hi everyone,

Thanks for posting.

I appreciate your help on answering this thread @David_K.

@Vishal121381, hope the steps provided from the previous thread worked on your end. Feel free to update this thread if you have additionalt questions, otherwise I'll be locking the thread.

Best,

Princess

Re: My google nest mini purchsed in canada and nkt working in indiA

Princesss — Sun, 29 May 2022 18:28:34 GMT

Hi everyone,

I haven’t heard from you, so I’ll be locking the thread in 24 hours. Thanks for posting!

Best,

Princess

Re: My google nest mini purchsed in canada and nkt working in indiA

JeroenK — Sat, 25 Jun 2022 07:12:27 GMT

Hi everyone. My first post.... 😊

Two years ago i bought on eBay a second Google nest mini 2. They are Both next to the TV and worked perfect. Two days ago it stopped working. Two lights on the nest kept lightning up. So i reset (factory reset, many times) the device, but now i see in Google Home a notification that my Google nest is from another country??? I live in the Netherlands. I can not connect it to my wifi network anymore.

But it worked perfect! The other nest mini is still working, and i did not change anything on my router. The password is also the same as it was

Can someone help me?

Sorry, iam not a english native speaker...

Re: My google nest mini purchsed in canada and nkt working in indiA

Muddi — Wed, 29 Jun 2022 09:36:48 GMT

Hey folks,

Thanks for sharing details about the issue here. My apologies for the delayed response.

I know the feeling when you can't connect your Google Nest Mini to your network. To eliminate network issues, please try setting up your device using a mobile hotspot. Please note that you will need two mobile devices for this setup (one will serve as a router and the other to be used to set up your Google Nest Mini). Once done, check if your device will have the same behavior.

Please note that it is normal that you'll get a message that your device was manufactured from a different country, but you still be able to connect it to your network and finish settings up the device.

Let me know how it goes.

Cheers,

Muddi

Re: My google nest mini purchsed in canada and nkt working in indiA

Muddi — Sat, 02 Jul 2022 16:02:06 GMT

Hey folks,

How was your device? Feel free to update this thread, and we're glad to help.

Cheers,

Muddi

Re: My google nest mini purchsed in canada and nkt working in indiA

Muddi — Tue, 05 Jul 2022 03:09:13 GMT

Hey folks,

I haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi