topic Re: My google hub stuck at recovery screen in Speakers and Displays

My google hub stuck at recovery screen

Ozgur — Thu, 20 Jan 2022 07:01:24 GMT

My google hub stuck at recovery mode and cannot be restarted. I've done factory reset a few times but still keeps on coming back to the same recovery screen. What do I do ?

Re: My google hub stuck at recovery screen

LaurensvanDuijn — Thu, 20 Jan 2022 12:24:13 GMT

I have this same issue with one of my google hubs. Happened after an update of the device. Unusable now and stuck at G logo.

Re: My google hub stuck at recovery screen

KLMS — Fri, 21 Jan 2022 03:06:42 GMT

Same thing happened to mine this week.

Re: My google hub stuck at recovery screen

Jake — Tue, 25 Jan 2022 19:28:01 GMT

Hey all,

I am sorry to hear about the devices being stuck on the update screen. Please let me know if you are still running into the issue, as I would be happy to assist you further and ensure the device is working as intended.

Best regards,

Jake

Re: My google hub stuck at recovery screen

Jake — Fri, 28 Jan 2022 18:05:31 GMT

Hey all,

I wanted to check in and see if you are still in need of any help? Please let me know, as I would be happy to assist.

Best regards,
Jake

Re: My google hub stuck at recovery screen

Ozgur — Sat, 29 Jan 2022 16:14:50 GMT

Hello Jake,

Thanks for checking. I’ve understood the from my call to Google that I need to return the product. Happy to find a solution eventually.

thanks again for checking.

Re: My google hub stuck at recovery screen

KLMS — Sat, 29 Jan 2022 17:22:47 GMT

Jake, it’s still stuck in the recovery mode and not connecting to the internet. I’ve tried multiple times to reset and it always returns to the Recovery Mode screen.

Lynn Smith

Re: My google hub stuck at recovery screen

Saraherrington — Sun, 30 Jan 2022 19:39:46 GMT

Jake, my Google Best will not reset, Ive tried for the last several weeks and it wont respond or leave the Recovery Mode Screen. Please help

Re: My google hub stuck at recovery screen

Mspitznagle — Fri, 04 Feb 2022 01:09:18 GMT

Hi Jake - I’m having the same issue. My Nest Hub is stuck in recovery mode. Performing a factory reset brings it right back to recovery mode.

Re: My google hub stuck at recovery screen

Susansturgess — Sun, 20 Feb 2022 15:13:05 GMT

This is happening to mine and I can’t get it off the recovery mode

Re: My google hub stuck at recovery screen

gladio13 — Wed, 23 Feb 2022 22:57:20 GMT

Hello Jake, I have the same issue described here, stuck after recovery mode/factory reset. Do you think you can help me?

Thanks

GCH

Re: My google hub stuck at recovery screen

JP809 — Wed, 02 Mar 2022 00:39:16 GMT

I’m having the same issue. My Nest Hub is stuck in recovery mode. Performing a factory reset brings it right back to recovery mode.

Re: My google hub stuck at recovery screen

Paula301 — Sat, 12 Mar 2022 16:51:04 GMT

I’m having the same issue, stuck in recovery mode! Have tried several times, goes back to recovery mode.

Paula

Re: My google hub stuck at recovery screen

Debc — Sun, 13 Mar 2022 06:36:35 GMT

Hi Jake, I'm having the same issue. On recovery screen, try to factory reset and goes back to recovery screen. Please help

Re: My google hub stuck at recovery screen

lhix90 — Tue, 12 Apr 2022 13:00:02 GMT

anyone have a fix for this? i have one too.

Re: My google hub stuck at recovery screen

lhix90 — Tue, 12 Apr 2022 13:06:39 GMT

has anyone reached out to you? i am wondering if there is any hope... 😞

Re: My google hub stuck at recovery screen

Ozgur — Tue, 12 Apr 2022 13:09:00 GMT

Yes, Google has reached out for a replacement as it was not possible to repair.

Re: My google hub stuck at recovery screen

Mspitznagle — Tue, 12 Apr 2022 13:46:19 GMT

No. I have heard nothing.

Re: My google hub stuck at recovery screen

lhix90 — Tue, 12 Apr 2022 13:48:33 GMT

did they reach out to you on this thread?

Re: My google hub stuck at recovery screen

Debc — Tue, 12 Apr 2022 23:06:34 GMT

I never heard anything either. I ended up buying a new one and hoping I have better luck with it.