topic Re: Podcast issues in Speakers and Displays

Podcast issues

elweezo — Wed, 05 Jan 2022 15:52:24 GMT

Hi, I have been using my Google nest/minis to listen to podcasts for years now. All of a sudden they no longer will play the newest podcasts and continue to start at a podcast that is over a month old. The only way I can get it to play the most recent is to start the month old one and then tell it to skip to next podcast but since there has been 20 newer ones since, this takes a lot of time and now I just use my Amazon echoes since they actually work properly

Re: Podcast issues

Cflo — Mon, 10 Jan 2022 23:49:30 GMT

I’m having the issue and it’s very frustrating!

Re: Podcast issues

RuthLevin — Tue, 24 May 2022 00:25:43 GMT

Yes me too.

Re: Podcast issues

Jake — Fri, 03 Jun 2022 19:57:35 GMT

Hey all,

Sorry for the late reply. I wanted to follow up and see I could be of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Podcast issues

Jake — Mon, 06 Jun 2022 18:37:23 GMT

Hey all,

I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Re: Podcast issues

Laupsavea — Tue, 07 Jun 2022 05:36:57 GMT

Jake

I also have the same issue....I have posted on here before but no solution is ever forthcoming and, after a while, your colleagues conveniently decide that it is best to close the thread "to keep things fresh". Maybe a better way would be to actually address the problem?

I listen to Google Podcasts on my Google Home speakers: "Hey Google, play The Daily" (or some other podcast).

Of course, sometimes I have to stop in the middle of an episode: "Hey Google, stop"

Then I come back sometime later to listen to the rest of the podcast: "Hey Google, play The Daily".

Until recently, Google Assistant would always pick up where I left off: "Sure, I'll pick up where you left off in The Daily".

However, in the last few days, it is no longer remembering where I actually left off, so it always resumes in an old episode. What can I do to make Google Assistant remember where I actually left off?

Re: Podcast issues

Cflo — Thu, 09 Jun 2022 18:29:13 GMT

This is definitely not resolved. I don’t understand why restoring basic functionality is such an impossible task.

Re: Podcast issues

Muddi — Sat, 11 Jun 2022 12:24:58 GMT

Hey folks,

Apologize for the delays. Chiming in to ensure everything is covered here. Just to add does the same thing happen when you use the Google Assistant app on your phone? Also, please check the current firmware version of your devices.

To check which firmware version you're on, follow these steps:

Open the Google Home app.
Touch and hold your device's tile.
Tap Settings > Device information.
Under "Technical information," check for Cast firmware: "X.XXX.XXXXX."

Keep us posted.

Cheers,

Muddi

Re: Podcast issues

elweezo — Sat, 11 Jun 2022 15:30:55 GMT

Have not noticed it on Assistant app

The problem with the Nest/Homes still happens Firmware is 279716

cast firmware 1.54.279716

My biggest concern is tht they do not remember what podcast I was listening to and where in the podcast I paused

Having it stop in id sentence is a lil annoying but not a huge issue because I can ask again and it works the second time

Re: Podcast issues

Muddi — Tue, 14 Jun 2022 04:14:21 GMT

Hey elweezo,

Got it! Thanks for the information. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.

Cheers,

Muddi

Re: Podcast issues

Cflo — Tue, 14 Jun 2022 13:25:45 GMT

It would be helpful if you told us what version of firmware we should have. No, it's not fixed. I suppose this is just not possible to repair functionality that used to work. The breaking of the functionality seemed to coincide with the "update" after losing the suit to Sonos.

Re: Podcast issues

Muddi — Thu, 16 Jun 2022 03:55:26 GMT

Hey Cflo,

To confirm, the only way that you can play the latest episode is when you say, "Hey Google, listen to the latest episode of <title of the podcast>." Is that correct?

Cheers,

Muddi

Re: Podcast issues

Muddi — Tue, 21 Jun 2022 12:31:06 GMT

Hey Cflo,

I just wanted to follow up on this. Have you tried the suggested commands?

Cheers,

Muddi

Re: Podcast issues

Muddi — Thu, 23 Jun 2022 07:41:42 GMT

Hey folks,

We haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi

Re: Podcast issues

Laupsavea — Thu, 23 Jun 2022 09:30:54 GMT

Please don't lock this thread as this keeps happening when a solution isn't forthcoming from Google.

The ball is in goggles court.

Thank you

Re: Podcast issues

Muddi — Fri, 24 Jun 2022 23:46:28 GMT

Hey Laupsavea,

Looks like your issue is different from the OP's issue. Our team is aware of the issue wherein the podcast won't resume from where the user's podcast left off on the Google Home/Nest devices. The team is looking into that issue. It is best if you could create a new thread so we can be more focused on the issue that you have.

OP's post is about not being able to play the latest episode. An alternative way of playing the newest episode is by saying, “Listen to the latest episode of <podcast title>."

Cheers,

Muddi

Re: Podcast issues

Muddi — Tue, 28 Jun 2022 23:35:22 GMT

Hey folks,

It's been some time since this thread was updated. Does anyone here need assistance?

Cheers,

Muddi

Re: Podcast issues

Cflo — Wed, 29 Jun 2022 13:27:33 GMT

I'm still having the issue.

Re: Podcast issues

Laupsavea — Wed, 29 Jun 2022 14:36:44 GMT

As am I. So, please do not terminate this thread as the ball is in your court.

Re: Podcast issues

Muddi — Sat, 02 Jul 2022 14:54:13 GMT

Hey Cflo,

To confirm, are you having the same issue as described by the OP, or same as with @Laupsavea?

Looking forward to your response.

Cheers,

Muddi