topic Re: Google Nest Audio GXCA6 not playing from radio app in Speakers and Displays

Google Nest Audio GXCA6 not playing from radio app

kenrob2037 — Sun, 05 Jun 2022 23:17:26 GMT

Hi All,

I've got a Google Nest Audio GXCA6, it was playing Australian radio stations from the radio app, but now it has stopped. It says it is streaming from the radio app, but nothing happens. It will play radio stations from other countries, but not Australia.

I've rebooted and turned it off and on, but no luck.

Any thoughts on how to fix this?

Cheers,

Rob

Re: Google Nest Audio GXCA6 not playing from radio app

caznayad — Sun, 05 Jun 2022 23:44:06 GMT

Rob,

I have the same issue for the past few days. It is on multiple devices that have previously worked well.

Ian

Re: Google Nest Audio GXCA6 not playing from radio app

kenrob2037 — Sun, 05 Jun 2022 23:47:52 GMT

Hi Ian,

OK. I assume it might be a temporary issue then. I can get them to play through iHeart and TunIn apps, but not the Google radio app.

They were playing last week.

Regards,

Rob

Re: Google Nest Audio GXCA6 not playing from radio app

SRKSRK — Mon, 06 Jun 2022 01:50:18 GMT

I have the same issue. It connects to Tune In, plays an ad and then silence from all stations. It also will not allow me to cast from other apps playing live radio. Works with spotify.

Re: Google Nest Audio GXCA6 not playing from radio app

kenrob2037 — Wed, 08 Jun 2022 07:19:25 GMT

I noticed that it has started working again. Must be a Google issue.

Re: Google Nest Audio GXCA6 not playing from radio app

caznayad — Wed, 08 Jun 2022 07:57:56 GMT

Thanks, yes the mysterious "It just started to work again" has happened.

Re: Google Nest Audio GXCA6 not playing from radio app

Princesss — Wed, 08 Jun 2022 17:32:00 GMT

Hi everyone,

Thanks for visiting the Community.

I appreciate everyone who shared their experience and it's good to know that the radio stations are now working.

I'll keep this post open for few more days to check if anyone of you has questions and other concerns regarding this. Feel free to update this post.

Best,

Princess

Re: Google Nest Audio GXCA6 not playing from radio app

Jake — Wed, 15 Jun 2022 20:35:20 GMT

Hey all,

I just wanted to follow up, and ensure everyone is good to go. Please let me know if you have any trouble from here, as I will be locking the thread soon to keep content fresh.

Best regards,

Jake

Re: Google Nest Audio GXCA6 not playing from radio app

SRKSRK — Wed, 15 Jun 2022 22:18:45 GMT

It was working for about a week but the last few days CBC radio is not working. Other Canadian radio stations seem to be fine.

Re: Google Nest Audio GXCA6 not playing from radio app

kenrob2037 — Fri, 17 Jun 2022 01:29:59 GMT

It's the same here in Australia. Our national broadcaster, ABC Classic was playing, then it stopped then it stated again now it has stopped again. 06/17/2022. Oddly enough, other ABC stations will play, like Radio National, but not classic.

Re: Google Nest Audio GXCA6 not playing from radio app

kenrob2037 — Fri, 17 Jun 2022 01:31:08 GMT

Hi Jake,

It has stopped again, no ABC Classic, but other ABC stations will play. Any thoughts?

Rob

Re: Google Nest Audio GXCA6 not playing from radio app

Muddi — Thu, 23 Jun 2022 08:19:24 GMT

Hey folks,

Apologize for the delays. Chiming in to ensure everything is covered here. To confirm, are the stations working in the native app? Also, does the same thing happen when you ask the Google Assistant app on your phone to play the radio station?

Cheers,

Muddi

Re: Google Nest Audio GXCA6 not playing from radio app

SRKSRK — Thu, 23 Jun 2022 14:23:03 GMT

The stations do work in the native app. but will not cast to the device. It says it does but there is silence.
The problem is intermittent. The same thing happens if request the station through "Hey Google".

Re: Google Nest Audio GXCA6 not playing from radio app

kenrob2037 — Thu, 23 Jun 2022 22:59:50 GMT

The problem is intermittent. It's not working now, but yesterday it was. If I say Hey Google, play ABC Classic, it says, streaming ABC Classic from radio app, but most of the time it wont. Sometimes it works if I ask it to stream from iHeart Radio. But sometimes it wont.

I'm thinking of returning my Google nest and getting an Alexa from Amazon, Nest is just too unreliable.

What is being done about this issue?

Rob

Re: Google Nest Audio GXCA6 not playing from radio app

mcap — Fri, 24 Jun 2022 09:19:14 GMT

I am having the same issue. Say "hey google, play double j" and it says it is streaming but there is just silence. Plays in the native app but won't cast.

Re: Google Nest Audio GXCA6 not playing from radio app

Muddi — Fri, 24 Jun 2022 14:15:23 GMT

Hey folks,

I appreciate all that information. To confirm, is the issue isolated on a specific radio station only?

Cheers,

Muddi

Re: Google Nest Audio GXCA6 not playing from radio app

Rosyv — Fri, 24 Jun 2022 19:57:34 GMT

I have same problem Australia ABC News radio, says something went wrong. App works on iPad. Won’t work on iheart or tunein.

Re: Google Nest Audio GXCA6 not playing from radio app

caznayad — Fri, 24 Jun 2022 21:47:32 GMT

Yes, it was working on Thursday, but the problem, as describrd by SRKSRK returned on Friday and continues, both on Radio App and I Heart Radio.

Re: Google Nest Audio GXCA6 not playing from radio app

kenrob2037 — Fri, 24 Jun 2022 22:46:55 GMT

No, it happens with any radio station at my end.

I'm in Australia, if that matters.

Rob

Re: Google Nest Audio GXCA6 not playing from radio app

Muddi — Sat, 25 Jun 2022 06:32:05 GMT

Hey folks,

Will check this with the team. I also suggest reaching out with https://bit.ly/3iHwgpr since the issue is isolated on a specific radio station only. I'll get back on this thread for an update.

Cheers,

Muddi