topic Re: home speaker does not call my new phone in Speakers and Displays

home speaker does not call my new phone

madrettor — Sat, 18 Jun 2022 09:02:54 GMT

Hi there,

I've recently switched from Pixel 4 XL to Pixel 6 Pro. My google home mini device is unable to detect my new device: when I use the "call my phone" command, it still rings the Pixel 4. Both phones use the same google account. I've done the factory reset on google home, and no luck.

Could you please help?

Thanks

Re: home speaker does not call my new phone

Cathal_S — Sat, 18 Jun 2022 10:50:34 GMT

Hi there,

Please make sure that your new phone is set up correctly on Find my device

https://www.google.com/android/find

And also that your Pixel 6 has the visibility option for 'show in menus' checked and your old phone unchecked on the Google Play store devices settings.

https://play.google.com/library/devices

Re: home speaker does not call my new phone

madrettor — Sat, 18 Jun 2022 18:01:36 GMT

That worked perfectly. Thank you!

Re: home speaker does not call my new phone

Cathal_S — Sat, 18 Jun 2022 18:55:00 GMT

Happy to hear that you have your new phone working with the 'find my phone' command 👍

Re: home speaker does not call my new phone

Muddi — Wed, 22 Jun 2022 15:22:32 GMT

Hey madrettor,

Happy to hear that your issue was resolved, and the steps provided by @Cathal_S were able to help! It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.

Cheers,

Muddi

Re: home speaker does not call my new phone

Princesss — Sat, 25 Jun 2022 20:57:59 GMT

Hi there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Best,

Princess