topic Re: Google Nest won't play Planet Rock in Speakers and Displays

Google Nest won't play Planet Rock

GillianB — Sun, 26 Jun 2022 06:18:02 GMT

Hi, I like listening to Planet Rock (part of the Planet Radio group in the UK) on my Google Speakers

However starting today, if I say "Hey Google, play Planet Rock", I'm told "Your Planet Radio account needs to be linked first, you can do that in the Google Home app"

But I can't work out where to link my account within Google Home. In fact, their own website claims there is no direct integration on Google smart speakers (https://support.planetradio.co.uk/hc/en-gb/articles/360018429058)

Bizarrely, if I ask Google to play Planet Rock's sister stations (Kiss, Magic) that also stream through the Planet Radio player, they work flawlessly and don't tell me that I need to link accounts

A workaround previously was to "Play Planet Rock in TuneIn Radio", but they removed their station from TuneIn Radio a few months ago

Any suggestions?

Re: Google Nest won't play Planet Rock

SparkyZen — Sun, 26 Jun 2022 07:17:46 GMT

Watching with interest as I'm having the same issue.

Re: Google Nest won't play Planet Rock

Bundas — Sun, 26 Jun 2022 09:31:31 GMT

Am getting the same problem and have tried everything! Think I'll get an Alexa 😲

Re: Google Nest won't play Planet Rock

Badger64 — Sun, 26 Jun 2022 10:38:40 GMT

hello mine has do the same!!!! I opened the planet rock app on my iPhone and am at the minute casting it with the tv icon in top right of screen hopefully that helps. No planet rock is just aaaaaaaahhhh😭😭😭

Re: Google Nest won't play Planet Rock

Jtmetalking — Sun, 26 Jun 2022 19:05:58 GMT

I've got same problem however the intune link still works. Just say hey Google play planetrock with intune.

Re: Google Nest won't play Planet Rock

Jopo71 — Mon, 27 Jun 2022 17:21:21 GMT

I'm having same issue. I've asked my Google nest to play planet Rock in tune in and it streamed fine

Re: Google Nest won't play Planet Rock

Jopo71 — Mon, 27 Jun 2022 17:44:06 GMT

Just checked on planet radio.. updated 3 days ago, its saying there is a issue with Google speakers regarding Planet Rock, Scarla and Kerrang stations... they are working on it. All other associated stations should still play. Recommended casting or through a player app such as Tune In ( free download).. you have to ask specifically "play planet rock via tune in" though

Re: Google Nest won't play Planet Rock

SparkyZen — Mon, 27 Jun 2022 19:48:20 GMT

Ahhh, thanks for the reply - No I've not asked it to play it through 'Tune in' I'll give it a go and see what happens. Good to know it's not just me though.

Re: Google Nest won't play Planet Rock

SparkyZen — Mon, 27 Jun 2022 19:57:07 GMT

Yes, that works a treat - thanks chappy, tinkering in the garage will be sooooooo much pleasurable.

Re: Google Nest won't play Planet Rock

Bundas — Mon, 27 Jun 2022 20:03:24 GMT

Tried suggestion by Jopo71 and back to quality tunes, great!

Re: Google Nest won't play Planet Rock

GillianB — Wed, 29 Jun 2022 06:27:44 GMT

Is Tune In still working? I didn't think it was available any more

Re: Google Nest won't play Planet Rock

Jopo71 — Wed, 29 Jun 2022 06:42:58 GMT

Yes I downloaded it off Google Play Sunday.

Re: Google Nest won't play Planet Rock

GillianB — Thu, 30 Jun 2022 05:51:31 GMT

Is it a subscription service?

Re: Google Nest won't play Planet Rock

Jopo71 — Thu, 30 Jun 2022 10:14:17 GMT

No hun.. its a free app

Re: Google Nest won't play Planet Rock

GillianB — Thu, 30 Jun 2022 12:21:02 GMT

I've downloaded it and it says it's a 7 day free trial then £6.99/month or a 30 day free trial then £63.99 annually

Re: Google Nest won't play Planet Rock

Jtmetalking — Thu, 30 Jun 2022 12:59:59 GMT

Now it's installed on your phone ask Google to play planetrock on your phone and it works no payment required

Re: Google Nest won't play Planet Rock

Jopo71 — Thu, 30 Jun 2022 14:06:22 GMT

That's the Tune In pro.. just download the normal app.. or any other radio receiver app. There are a few on the play store x

Re: Google Nest won't play Planet Rock

Muddi — Fri, 01 Jul 2022 01:13:03 GMT

Hey folks,

Thanks for sharing details about the issue here. I know how it feels when you can't listen to your favorite radio station on your Google Home/Nest device. We appreciate @Jopo71 for helping here, and providing an awesome workaround.

Our team is aware that some of the radio stations in TuneIn are not working. We are looking into this issue, and here's the main thread for your reference. You will receive all updates on this issue on the main thread and we recommend updating and checking this thread when needed.

Cheers,

Muddi

Re: Google Nest won't play Planet Rock

GillianB — Fri, 01 Jul 2022 06:41:27 GMT

I can't find the free version. I've tried downloading from Google Play and also directly from TuneIn, both want you to tick either the 7 day or 30 day free trial. Getting peeved ☹️ x

Re: Google Nest won't play Planet Rock

GillianB — Fri, 01 Jul 2022 06:43:46 GMT

I think I might've cracked it. Will have to wait till I get home to test it on Google Nest. Will keep you posted!! x