topic Re: Nest Hub Automatically Restarts after Spotify Music Stalls in Speakers and Displays

Nest Hub Automatically Restarts after Spotify Music Stalls

Acapricana — Wed, 15 Sep 2021 11:49:02 GMT

This has been happening quite regularly recently. My Nest Hub would be playing music from Spotify. All of a sudden it would stall like an old school music stall as if it's playing off a disc and then the Nest Hub screen would go blank following by the Hub restarting by itself. Anyone else experiences this? Happening almost once a day at the moment. Wondering if I have a faulty device or something else causing this.

Re: Nest Hub Automatically Restarts after Spotify Music Stalls

MrVacca — Wed, 15 Sep 2021 12:46:53 GMT

Hi @Acapricana

Sorry to hear about your issues with the Nest Hub. My best suggestion is to try a factory reset on your Google Nest Hub. Just unplugging it and plugging it back in doesn't always fix this type of issue but usually a factory reset does. Hope this helps!

Re: Nest Hub Automatically Restarts after Spotify Music Stalls

frances — Mon, 20 Sep 2021 22:39:20 GMT

Hi All,

First, thank you MrVacca for the help. I appreciate it!

Hello Acapricana, just wanted to check in. Has your issue been resolved? Please keep us updated, we're here to help.

Re: Nest Hub Automatically Restarts after Spotify Music Stalls

frances — Tue, 21 Sep 2021 18:19:48 GMT

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.