topic Re: Nest Mini (2nd Gen) Only playing 1 Audio Channel in Speakers and Displays

Nest Mini (2nd Gen) Only playing 1 Audio Channel

KVIV — Thu, 26 May 2022 11:45:53 GMT

I am having an issue where my Nest Mini Speakers are only playing 1 channel of audio (left I think).

I already had 2 Nest Minis (2nd Gen) and a Chromecast Audio in a speaker group and it all works fine.

I have just purchased another 2 Nest Mini Speakers (2nd Gen). When playing music (using multiple apps) on a single device it is fine. However, when I connect the new units to a group they only play half the audio as though they are connected in Stereo mode (they are not). The old units play all they audio as they previously did.

I have tried factory resetting the devices.

I have tried creating a new group.

I have tried creating a group and playing audio from a different device.

I have tried moving the units to different rooms.

All of the above had no effect.

Re: Nest Mini (2nd Gen) Only playing 1 Audio Channel

Cathal_S — Thu, 26 May 2022 12:09:54 GMT

Hi KVIV,

You need to create a stereo pair of two of the same speakers, this will not work for speaker groups.

Have a look at the Google Nest help center link below for more information.

Stereo pair:

https://support.google.com/googlenest/answer/7559493

Re: Nest Mini (2nd Gen) Only playing 1 Audio Channel

KVIV — Thu, 26 May 2022 12:11:32 GMT

But I don’t want them to be paired, they are in different rooms?

Re: Nest Mini (2nd Gen) Only playing 1 Audio Channel

Cathal_S — Thu, 26 May 2022 12:15:36 GMT

You will only get mono sound then.

Edit: you can try removing and re-adding the speaker group but the only way to get two of the same speakers to play in stereo is by pairing them.

Re: Nest Mini (2nd Gen) Only playing 1 Audio Channel

KVIV — Thu, 26 May 2022 12:31:42 GMT

Hi Cathal,

I really appreciate the swift response, but I do not believe you understand the problem and may have jumped the gun. Please feel free to re read my original post, and if you have any useful advice I will be happy to listen.

To give you a bit more insight, most music has duel channels (left and right). When playing on nest mini (single speaker), these 2 channels are both played through a single speaker making it mono. I have 2 other Google Nest Mini speakers that do this just fine.

The new Google Nest Mini only plays HALF the audio (left only) meaning you do not hear half the song/music… this of course incorrect and should not do this.

As you have mentioned, you can split the channels out by pairing 2 devices together so the left channel play through 1 speaker and the right channel plays through the other. I DO NOT want to do this. The speakers are in different rooms. I would like both channels to play through 1 speaker.

Re: Nest Mini (2nd Gen) Only playing 1 Audio Channel

Mlabrador — Sat, 04 Jun 2022 01:11:09 GMT

Hi folks,

Cathal_s appreciate the help.

KVIV We appreciate users who are keen on sharing their thoughts. We'll take this as feedback as we are always looking for ways to improve our products. You can send us feedback. Here's how: https://bit.ly/3agoYXR Also, you can check out this link for stereo pairing.

Best,

Nikki

Re: Nest Mini (2nd Gen) Only playing 1 Audio Channel

KVIV — Sat, 04 Jun 2022 09:16:31 GMT

Hi Nikki,

as per my original and subsequent message…. I am NOT looking to stereo pair.

Re: Nest Mini (2nd Gen) Only playing 1 Audio Channel

Alberto_O — Mon, 06 Jun 2022 14:30:37 GMT

Hi.

I have the same problem. I just listened Fluorcent Adolesent by Artict Monkeys and in the first part the voice sound really really low, like when you use just one headphone

Re: Nest Mini (2nd Gen) Only playing 1 Audio Channel

Muddi — Wed, 08 Jun 2022 14:26:39 GMT

Hey KVIV,

We apologize for the confusion. I understand that concern about your Google Nest Mini's that are having issues with sounds when on speaker group. When did the issue start? Please try creating an audio group that consists of the problematic devices. Let's see if the behavior will still be the same.

Also, please provide the current firmware version of your Nest Mini's.

Let me know how it goes.

Cheers,

Muddi

Re: Nest Mini (2nd Gen) Only playing 1 Audio Channel

Muddi — Tue, 14 Jun 2022 02:30:53 GMT

Hey KVIV,

Checking in to see if you're still experiencing issues with your Nest Mini?

Cheers,

Muddi

Re: Nest Mini (2nd Gen) Only playing 1 Audio Channel

KVIV — Tue, 14 Jun 2022 09:23:00 GMT

Hi Muddi,

I am no longer experiencing the same issue as I took the 2 units back to the store and got a refund.

Re: Nest Mini (2nd Gen) Only playing 1 Audio Channel

Muddi — Tue, 14 Jun 2022 09:39:04 GMT

Hi KVIV,

Got it! It looks like we can consider this one complete. Should you decide to give Google Home/Nest speakers another try in the future, we'd be more than happy to help improve your experience.

Cheers,

Muddi

Re: Nest Mini (2nd Gen) Only playing 1 Audio Channel

Muddi — Fri, 17 Jun 2022 23:32:11 GMT

Hi KVIV,

I haven’t heard back, so I’ll be locking the thread in 24 hours. Thanks for posting!

Cheers,

Muddi

Re: Nest Mini (2nd Gen) Only playing 1 Audio Channel

joshclark — Mon, 20 Jun 2022 19:34:56 GMT

I’m having this exact same issue, so it’s very frustrating that this thread has been marked as ‘solved’, when the solution is to sell the devices for a refund.

To be clear, I have speakers that when playing music as part of a group, only play one channel - I believe it’s the left. As Alberto_o says, this is very noticeable on tracks such as Fluorescent Adolescent. The track I’ve been testing it on is Mr Brightside. When playing through a single speaker, the song sounds fine, but when playing through a group, at least one of the speakers will be missing the drums entirely for the first 10-15 seconds, which is when the mix changes in the song and the drums come through both channels.

It seems to be inconsistent as to which speaker will have this issue, and none of my speakers are set up in a stereo pair.

Re: Nest Mini (2nd Gen) Only playing 1 Audio Channel

Muddi — Tue, 21 Jun 2022 12:47:26 GMT

Hey joshclark,

It's the original poster who marked this thread as resolved since he chose to get a refund from the store. Moving forward, could you share a short clip video so we have a better picture on what's happening on your device.

Cheers,

Muddi

Re: Nest Mini (2nd Gen) Only playing 1 Audio Channel

Muddi — Fri, 24 Jun 2022 13:32:44 GMT

Hey joshclark,

I wanted to follow up on this. Let us know if you still need help, and we're glad to assist you further.

Cheers,

Muddi

Re: Nest Mini (2nd Gen) Only playing 1 Audio Channel

Princesss — Sat, 25 Jun 2022 18:22:38 GMT

Hi there,

I haven’t heard from you, so I’ll be locking the thread in 24 hours. Thanks for posting!

Best,

Princess

Re: Nest Mini (2nd Gen) Only playing 1 Audio Channel

joshclark — Sat, 25 Jun 2022 19:47:49 GMT

Here’s a couple of videos highlighting the problem. Worth noting this is on a Nest Wifi, which as far as I know can’t even be put into a stereo pair.

The first video shows the song playing on just this one speaker. It plays back fine.

The second video shows the song playing on a speaker group. On this speaker only the left channel plays, meaning the drums in this section aren’t audible. Every other speaker in the group plays both channels.

First video

Second video

Re: Nest Mini (2nd Gen) Only playing 1 Audio Channel

Princesss — Tue, 28 Jun 2022 16:32:59 GMT

Hi joshclark,

I appreciate the videos you sent.

We'd be happy to take a look into this for you. Please fill up this form with all the needed information then let me know once done.

Best,

Princess

Re: Nest Mini (2nd Gen) Only playing 1 Audio Channel

Anonymous — Thu, 30 Jun 2022 06:49:59 GMT

I have noticed the same with the minis, in a group of two minis three Chromecast audios and a nest audio