topic Re: Device Utility app in Speakers and Displays

Device Utility app

MarkE — Sun, 03 Jul 2022 13:48:25 GMT

I am trying to connect a new Google audio. It needs to be activated. I can't find the Device Utility app in the Store. I have a Pixel phone

Re: Device Utility app

David_K — Sun, 03 Jul 2022 14:06:16 GMT

Hi MarkE,

I checked into this and my previous reply was incorrect regarding the device utility app.

Please follow these steps:

https://www.googlenestcommunity.com/t5/Blog/Heads-Up-Device-Activation/ba-p/176077

Re: Device Utility app

Muddi — Wed, 06 Jul 2022 07:02:30 GMT

Hey MarkE,

I hope we were able to answer your question with the info provided by @David_K (kudos to you!). If you have additional questions, feel free to respond to this thread and we'd be happy to further assist you.

Cheers,

Muddi

Re: Device Utility app

MarkE — Wed, 06 Jul 2022 10:33:48 GMT

The resolution ended up being to set up the device with a device other than a pixel phone. That was all it took.

Re: Device Utility app

Jake — Wed, 06 Jul 2022 17:06:39 GMT

Hey MarkE,

I am glad to hear you were able to connect the device, and everything is good to go. With that being the case, I am going to lock the thread at this time. If you have any questions from here, please feel free to create a new post.

Best regards,

Jake