topic Volume sensor lights won’t turn off. in Speakers and Displays

Volume sensor lights won’t turn off.

Srgilbert1 — Wed, 06 Jul 2022 13:22:04 GMT

I have a several Google Nest Minis (the former Google Home mini speaker V2 with the wall hanger on the back.)

One unit is running firmware 306594 and whenever it is playing anything, the small led lights that indicate where where the volume +/- sensors are will not turn off. It doesn’t matter if it’s just playing alone or part of a group. This wouldn’t be a huge problem except it’s in my bedroom.

I noticed that it was set to receive preview updates unlike another speaker that is still on an older fw.

What can I do?

Re: Volume sensor lights won’t turn off.

Muddi — Thu, 07 Jul 2022 15:38:40 GMT

Hey Srgilbert1,

Welcome to the Google Nest Community.

This looks unique to me! Send us a recording of what's happening on your Google Nest Mini so we have a clearer picture. Also, please share the steps that you've done.

Looking forward to your response.

Cheers,

Muddi

Re: Volume sensor lights won’t turn off.

Srgilbert1 — Thu, 07 Jul 2022 15:42:11 GMT

How can I upload a video for you?

Re: Volume sensor lights won’t turn off.

Muddi — Thu, 07 Jul 2022 22:30:48 GMT

Hey Srgilbert1,

Below are the steps on how to upload a photo or video:

Start a new post.
Click Insert Image.
Choose an image source location.
Follow the on-screen instructions

Also, you can tap the "Drag and Drop" option. Maximum attachment is 5 MB.

Cheers,

Muddi

Re: Volume sensor lights won’t turn off.

SiofraRinn — Fri, 08 Jul 2022 08:26:32 GMT

@Srgilbert1 wrote:
I have a several Google Nest Minis (the former Google Home mini speaker V2 with the wall hanger on the back.)
One unit is running firmware 306594 and whenever it is playing anything, the small led lights that indicate where where the volume +/- sensors are will not turn off. It doesn’t matter if it’s just playing alone or part of a group. This wouldn’t be a huge problem except it’s in my bedroom.

I noticed that it was set to receive preview updates unlike another speaker that is still on an older fw.

What can I do?

This is happening to me as well. Whenever I have music on, the two lights on either side are just on and won't turn off. It's severely disrupting my sleep. Rebooting doesn't help, unplugging doesn't either.

Re: Volume sensor lights won’t turn off.

SiofraRinn — Fri, 08 Jul 2022 08:28:43 GMT

Re: Volume sensor lights won’t turn off.

Muddi — Sat, 09 Jul 2022 00:43:36 GMT

Hey Srgilbert1,

Thanks for sharing the photo. Could you try turning off the ultrasound sensing feature and check if it will have the same behavior.

Open the Google Home app.
Select the device card of the speaker or display.
At the top right, tap Settings > Recognition and sharing > Ultrasound sensing.
Swipe the slider to the left to turn off.

Let me know how it goes.

Cheers,

Muddi

Re: Volume sensor lights won’t turn off.

SiofraRinn — Sat, 09 Jul 2022 17:59:28 GMT

Ultrasound sensing is not on. When I turn it on and off it goes away, but since it's not on, it shouldn't be doing that.

Re: Volume sensor lights won’t turn off.

Muddi — Tue, 12 Jul 2022 15:37:05 GMT

Hey SiofraRinn,

Please proceed with resetting your Nest Mini. On the side of your device, switch the mic off. The lights will turn orange. Press and hold the center of the Nest Mini, where the lights are on top. After 5 seconds, your device will begin the factory reset process. Continue to hold for about 10 seconds more, until a sound confirms that the device is resetting.

Keep us posted.

Cheers,

Muddi

Re: Volume sensor lights won’t turn off.

Princesss — Fri, 15 Jul 2022 16:08:17 GMT

Hey there,

We just want to check if you have seen our response on the previous post? Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: Volume sensor lights won’t turn off.

Azarco — Sat, 16 Jul 2022 20:01:13 GMT

Hey folks,

We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.

Thanks,

Alex