topic Some Home Devices Suddenly Stopped Working in Speakers and Displays

Some Home Devices Suddenly Stopped Working

lobie81 — Mon, 11 Jul 2022 10:07:57 GMT

Hi all. I'm having weird issues with only some of my Google Home gear. Everything was fine, I went away on holidays for 2 weeks, got back, and things are now weird. Firstly, my Google Assistant enabled Sony speaker and my Google Home Hub are completely fine. But I have 2 Google Home Minis, a Google Nest Mini, a Google Home speaker and a Chromecast Ultra that are having all sorts of issues. The Chromecast will work ok for a while straight after I restart my router but then this weird no image icon will show and it becomes useless https://i.imgur.com/Bj2fLCH.jpg

The minis are unusable. I've tried factory resetting them. Sometimes the setup completes "successfully" and sometimes it fails. If when successful, casting doesn't work. They say they're playing but they do nothing.

I've tried setting up a completely new "home" in the Google Home app. I've tried deleting and re-installing the app.

Is it possible that something has changed with my router? I don't really want to do a reset of my router if there's no point.

Any other ideas? I've wasted heaps of time and I'm making no progress. It's so weird that some devices are completely normal and others have just lost the plot.

Thanks

Re: Some Home Devices Suddenly Stopped Working

lobie81 — Wed, 13 Jul 2022 23:21:14 GMT

So I did a factory reset of my router and it seems to have cleared up the issues.

Re: Some Home Devices Suddenly Stopped Working

Muddi — Thu, 14 Jul 2022 00:19:45 GMT

Hey lobie81,

Happy to hear that your issue was resolved, and resetting the router fixed the issue. Also, we appreciate that you shared the steps that you've done. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.

Cheers,

Muddi

Re: Some Home Devices Suddenly Stopped Working

Azarco — Sun, 17 Jul 2022 20:23:20 GMT

Hey lobie81,

As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Kind regards,

Alex