https://www.googlenestcommunity.com/t5/Speakers-and-Displays/New-router-Can-t-get-speaker-to-connect-to-wifi/m-p/16389#M3794 <P>Hi All,</P> <P>&nbsp;</P> <P>It's been a few days since we have heard from you. Just checking to see if you have any other questions or concerns. We're here to help!</P> Thu, 23 Sep 2021 16:53:25 GMT frances 2021-09-23T16:53:25Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/New-router-Can-t-get-speaker-to-connect-to-wifi/m-p/10882#M2365 Wed, 15 Sep 2021 00:22:10 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/New-router-Can-t-get-speaker-to-connect-to-wifi/m-p/10882#M2365 Den 2021-09-15T00:22:10Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/New-router-Can-t-get-speaker-to-connect-to-wifi/m-p/14420#M3408 <P>Hi Den,&nbsp;</P> <P>&nbsp;</P> <P>Thanks for your post. Oh no! That is not great to hear that your speaker is unable to connect to WiFi. I understand your concern, let's get this issue resolved. I would be more than happy to help. First, I have some quick questions to get a better understanding of this situation.</P> <UL> <LI>Which speaker is this post in regard to? (model name, generation number)</LI> <LI>Is your device powering on?</LI> <LI>Are you seeing any&nbsp;error messages? If so, what does it say?</LI> <LI>Can you please try to do a&nbsp;<A href="https://bit.ly/3ohpzMN" target="_blank">reboot</A>&nbsp;and&nbsp;<A href="https://bit.ly/3aevCOg" target="_blank">Factory Data Reset</A>&nbsp;on your Google Nest Mini? Are there any improvements?&nbsp; <UL> <LI>A factory reset will reset your Google Nest or Home speaker or display to its default factory settings.&nbsp;</LI> <LI><STRONG>Note:</STRONG>&nbsp;This action will clear your data from the device and can't be undone.</LI> </UL> </LI> </UL> <P>I look forward to your response, thanks for your patience!</P> Mon, 20 Sep 2021 21:12:15 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/New-router-Can-t-get-speaker-to-connect-to-wifi/m-p/14420#M3408 frances 2021-09-20T21:12:15Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/New-router-Can-t-get-speaker-to-connect-to-wifi/m-p/16389#M3794 <P>Hi All,</P> <P>&nbsp;</P> <P>It's been a few days since we have heard from you. Just checking to see if you have any other questions or concerns. We're here to help!</P> Thu, 23 Sep 2021 16:53:25 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/New-router-Can-t-get-speaker-to-connect-to-wifi/m-p/16389#M3794 frances 2021-09-23T16:53:25Z https://www.googlenestcommunity.com/t5/Speakers-and-Displays/New-router-Can-t-get-speaker-to-connect-to-wifi/m-p/16939#M3900 <P>Hi All,</P> <P>&nbsp;</P> <P>We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.</P> Fri, 24 Sep 2021 15:55:35 GMT https://www.googlenestcommunity.com/t5/Speakers-and-Displays/New-router-Can-t-get-speaker-to-connect-to-wifi/m-p/16939#M3900 frances 2021-09-24T15:55:35Z