topic Re: Speakers and Displays no longer playing news from selected news sources in Speakers and Displays

Speakers and Displays no longer playing news from selected news sources

aggaram04 — Fri, 15 Jul 2022 19:37:46 GMT

Noticed this morning that when I asked the assistant to "tell me the news", it started playing some stock list it selected, comprising of reuters tv, fox news, cnn, cnbc, and etc. The Google Assistant ios app still plays the configured/selected news sources but all of my displays and speakers are broken as above. Pls. investigate why this happened and fix it as soon as you can - I don't want to throw my Nest hardware away and this bug makes these devices worse than useless.

Re: Speakers and Displays no longer playing news from selected news sources

Revver15 — Sat, 16 Jul 2022 23:36:58 GMT

The same thing happened to my devices yesterday as well.

Re: Speakers and Displays no longer playing news from selected news sources

Revver15 — Sun, 17 Jul 2022 00:25:19 GMT

Several restarts and even factory resets have not helped. Removed all news sources from selection list and devices still play Reuters, Fox News, etc. Home app on phone works as it should, but Home Mini devices won't. Very. very frustrating.

Re: Speakers and Displays no longer playing news from selected news sources

MichaelP — Sun, 17 Jul 2022 14:04:35 GMT

Can you try asking it to "play my news" (instead of "play the news" or "tell me the news")?

Re: Speakers and Displays no longer playing news from selected news sources

aggaram04 — Sun, 17 Jul 2022 15:58:29 GMT

unfortunately that did not result in any noticeable change of this behavior - it started playing "Reuters TV" instead of from first defined news source.

Re: Speakers and Displays no longer playing news from selected news sources

Revver15 — Sun, 17 Jul 2022 16:57:59 GMT

That doesn't seem to make any difference. Also, my Nest Mini now thinks it's in Yonkers NY and doesn't want to change it's location even after making sure it's allowed access to personal information. Even another factory reset doesn't help.

Re: Speakers and Displays no longer playing news from selected news sources

Drevilhimself — Tue, 19 Jul 2022 12:56:57 GMT

OK, this is really upsetting us. The last thing we want is Fox news, Google, what the hell is going on?

Re: Speakers and Displays no longer playing news from selected news sources

Pk23 — Wed, 20 Jul 2022 17:20:17 GMT

I have same problem with google home device

Re: Speakers and Displays no longer playing news from selected news sources

Princesss — Thu, 21 Jul 2022 20:31:16 GMT

Hi everyone,

Thanks for reaching out.

Sorry to hear that couple of you are experiencing this. This is related to a similar trending issue on this link. Rest assured that our team is aware of this and is already looking into it.

Best,

Princess

Re: Speakers and Displays no longer playing news from selected news sources

Azarco — Sun, 24 Jul 2022 22:55:39 GMT

Hey folks,

We hear an update from our team that playing news from incorrect news sources is already resolved. Let us know if you still still experiencing the issue so that we can follow-up.

Best,

Alex

Re: Speakers and Displays no longer playing news from selected news sources

aggaram04 — Mon, 25 Jul 2022 03:06:25 GMT

I can confirm that after re-adding my news sources in the home app, the speakers now play these sources instead of the default 'sources'.

Re: Speakers and Displays no longer playing news from selected news sources

Revver15 — Mon, 25 Jul 2022 11:00:24 GMT

My selected news sources began playing correctly on Saturday as well. Thank you for the assistance.

Re: Speakers and Displays no longer playing news from selected news sources

Azarco — Mon, 25 Jul 2022 20:06:52 GMT

Hey folks,

Thanks for updating us about your devices, we appreciate your patience. Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.

Regards,

Alex

Re: Speakers and Displays no longer playing news from selected news sources

Princesss — Thu, 28 Jul 2022 23:14:50 GMT

Hi everyone,

We just want to check if you have seen our response on the previous post? Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: Speakers and Displays no longer playing news from selected news sources

Revver15 — Thu, 28 Jul 2022 23:24:33 GMT

Thanks Princess. I previously shared that my Google speakers began playing the correct news feeds on Saturday. They're still working as they are supposed to.

Re: Speakers and Displays no longer playing news from selected news sources

Princesss — Fri, 29 Jul 2022 23:06:35 GMT

Hi Revver15,

Thanks for the update. I'm so glad that it's already working now. Since this has been resolved, I'll consider this post as complete and lock the thread in 24 hours.

Feel free to start a new thread if you need assistance with your Google Nest speakers and the Community would gladly help.

Best,

Princess