topic Google nest hub dead? in Speakers and Displays

Google nest hub dead?

Schonbech — Sun, 31 Jul 2022 12:12:03 GMT

When i woke up This morning my nest hub 2 Was totally dead, neither the screen og voice command worked.

I tried to unplug it and plug it in again. There was a startup sound an then nothing. My home app could not find the device either. Now i have tried all the troupleshooting. Nothing has worked.

Is it dead?

Re: Google nest hub dead?

Azarco — Wed, 03 Aug 2022 21:50:52 GMT

Hey Schonbech,

We're sorry for the trouble this may have caused you — let's see what's going on.

A few questions: was the device dropped or knocked over? Are you still using the original power cable? When you plug it in, can you see any lights on your Google Nest Hub? Could you try resetting your device by pressing and holding both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.

Let us know how it goes.

Thanks,

Alex

Re: Google nest hub dead?

Muddi — Sun, 07 Aug 2022 10:15:19 GMT

Hey Schonbech,

How's your Google Nest Hub? Have you tried resetting it?

Cheers,

Muddi

Re: Google nest hub dead?

Muddi — Mon, 08 Aug 2022 12:28:56 GMT

Hey Schonbech,

Just bumping in to make sure that you've seen our responses. I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi