topic Re: Interfaces lags in Speakers and Displays

Interfaces lags

Innovalol — Wed, 27 Jul 2022 04:30:18 GMT

This device lags a lot, its a shame they sell something like this.

Re: Interfaces lags

Azarco — Sat, 30 Jul 2022 20:01:02 GMT

Hey Innovalol,

Thanks for visiting the Community.

Could you tell us what device you need help with? Share more details so that we can assist you.

Best,

Alex

Re: Interfaces lags

Innovalol — Mon, 01 Aug 2022 20:11:04 GMT

It's a brand new Nest 2nd Edition.

It takes sometimes more than 8 seconds to switch and app, you can close an app and just re open it to see a 3-5 second delay for the freaking clock to pop up.

It does not only not advertise that some functions will not work in some countries like mine, it does not have any integration with your phone alarms whatsoever, crashes frecuently

Re: Interfaces lags

Innovalol — Mon, 01 Aug 2022 20:12:25 GMT

And yes, I have rebooted it, reset it, place it near wifi, change its wifi router, change its wifi channel, whatever you can say you can try than accepting that this is a faulty product

Re: Interfaces lags

Azarco — Mon, 01 Aug 2022 20:34:47 GMT

Hey Innovalol,

We're sorry for the trouble this may have caused you. What country are you located in? Are you referring to the display of your Google Nest Hub? Is there also a delay when it responds to your through voice? About the alarm, you can set an alarm to it separately.

Thanks,

Alex

Re: Interfaces lags

Innovalol — Tue, 02 Aug 2022 12:07:22 GMT

Im in argentina, but how does this change of country would have anything to do than rather than start working on a bug opening? It really lags, it should be very easy to replicate, theres many threads on this forum about the same issue

Re: Interfaces lags

Azarco — Tue, 02 Aug 2022 16:52:30 GMT

Hey Innovalol,

We understand how important this is for you. To rule out any network issue, try rebooting your router to refresh the connection. If the issue persists, give resetting your Nest Hub and set it up using a mobile hotspot a try.

Best,

Alex

Re: Interfaces lags

Innovalol — Tue, 02 Aug 2022 20:17:12 GMT

Please read everything, I already told you this has been done with no success, the nest just lags even to open the calendar.

Re: Interfaces lags

Azarco — Tue, 02 Aug 2022 23:46:14 GMT

Hey Innovalol,

Sorry for the confusion.

This may not be the answer you're looking for — since we exhaust all possible troubleshooting our next step is to replace your device. However, since you're in a country where Nest Hub isn't officially supported, we can't proceed with the process. You might want to contact the store where you purchased your device for replacement options.

Kind regards,

Alex

Re: Interfaces lags

Princesss — Sat, 06 Aug 2022 01:10:39 GMT

Hi Innovalol,

Chiming in to see if you still need help with this. Hope the previous post answered your question, otherwise we’ll be locking the thread.

Best,

Princess

Re: Interfaces lags

Muddi — Sun, 07 Aug 2022 08:08:42 GMT

Hey Innovalol,

We haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi