topic Re: Google Assistant can't understand me (performs wrong action) in Speakers and Displays

Google Assistant can't understand me (performs wrong action)

KamsK — Wed, 03 Aug 2022 19:32:24 GMT

My Google Home devices perform completely wrong actions almost half of the time.

As an example - if I say "set light to 20%" I most frequently get response like "done, your alarm is set to 5pm" (time seems to be completely random). After I ask it same thing again, I get another, non related answer - like annotation to movie, advice on cooking cabbage etc. Lights get adjusted only on 3rd-5th attempt.

In Assistant history, all recordings sound reasonably clear and pretty much the same, but the text Google has "herd" half of the time is completely random BS. How can "turn off tv" be heard as "snooker on action 2"?!

Has anyone experienced something similar? Any ideas?

Re: Google Assistant can't understand me (performs wrong action)

Princesss — Tue, 09 Aug 2022 23:53:56 GMT

Hi KamsK,

Thanks for posting.

Sorry to hear about this experience. A few things I'd like to verify-- when did the issue start to happen? If you have multiple Google Nest speakers, are they also giving the same results?

Let's go ahead and try first to completely reset your Google Nest speakers and see if there's any changes on its behavior. Keep me posted.

Best,

Princess

Re: Google Assistant can't understand me (performs wrong action)

Princesss — Sat, 13 Aug 2022 00:48:25 GMT

Hi KamsK,

We just want to check if you have seen our response on the previous post? Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: Google Assistant can't understand me (performs wrong action)

KamsK — Sat, 13 Aug 2022 16:41:32 GMT

It gradually become worse during this year. My partner was first to notice the problem, initially we assumed that it is due to the fact that she sometimes speaks very quietly. I have 4 different devices (Max, Home, Home Mini and Nest Mini) across my home, all act the same. I will start with resetting the one we use the most.

Re: Google Assistant can't understand me (performs wrong action)

Princesss — Tue, 16 Aug 2022 02:55:36 GMT

Hi KamsK,

Thanks for the update. Have you checked the recordings of your Google Nest devices to confirm if the commands are heard? To check that, you can access this link.

Keep me posted.

Best,

Princess

Re: Google Assistant can't understand me (performs wrong action)

Princesss — Fri, 19 Aug 2022 03:43:42 GMT

Hi KamsK,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: Google Assistant can't understand me (performs wrong action)

Princesss — Sat, 20 Aug 2022 05:11:39 GMT

Hi KamsK,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Best,

Princess