topic Re: Multiple commands in Speakers and Displays

Multiple commands

JMaytum — Wed, 03 Aug 2022 17:28:42 GMT

I used to be able to say commands like "turn off the lights and turn off your display" but multiple commands no longer work. Any ideas as the product is useless if you have to keep giving it single commands.

Re: Multiple commands

JillG — Wed, 03 Aug 2022 18:57:44 GMT

Hi @JMaytum

I am also experiencing this issue. I have escalated this to the Google Assistant team and will also send your post over to the Google Nest support crew.

I did try to re sync my devices, cleared Home and Google app's caches but none of those steps helped.

Jill

Re: Multiple commands

Rhamej — Wed, 03 Aug 2022 19:03:08 GMT

Came to say the same thing. Seems to be happening to a lot of people.

https://www.reddit.com/r/googlehome/comments/weefof/suddenly_can_no_longer_chain_multiple_commands/

https://www.reddit.com/r/googlehome/comments/wdbuje/google_assistant_not_carrying_out_multiple/

Re: Multiple commands

JMaytum — Wed, 03 Aug 2022 19:05:57 GMT

Thanks very much Jill. Hopefully they sort it out.

Re: Multiple commands

JMaytum — Thu, 04 Aug 2022 19:55:46 GMT

Yeah I call Google as well and let them know what I was experiencing and others were as well

Re: Multiple commands

Muzza — Sun, 07 Aug 2022 23:49:52 GMT

Ditto. No longer working. Language is set to ENGLISH US

Re: Multiple commands

JMaytum — Mon, 08 Aug 2022 16:31:13 GMT

I was able to chain commands yesterday and thought they had fixed it. Woke up today and it's broken again. Google needs to get moving as this is an often used feature.

Re: Multiple commands

JillG — Mon, 08 Aug 2022 17:37:30 GMT

Hi all,

I have this issue resolved. AND commands are now working as they should. Anybody else?

Re: Multiple commands

JMaytum — Mon, 08 Aug 2022 20:26:07 GMT

Hi JillG,

I still have the same issue. It was fixed yesterday and now it's broken again.

Re: Multiple commands

Princesss — Fri, 12 Aug 2022 22:14:50 GMT

Hi everyone,

Thanks for visiting the Community.

@JillG, thanks for always assisiting the others.

@JMaytum, sorry to hear that you're still experiencing this. This has been reported as resolved, however, since you're still getting the same results, let's try first to reboot your Google Nest speakers as well as your router by unplugging it from the power source for at least a few minutes. Let's check if this would make any changes on it behavior.

Keep me posted.

Best,

Princess

Re: Multiple commands

Rhamej — Fri, 12 Aug 2022 22:17:59 GMT

Send fixed for me now.

Re: Multiple commands

Muzza — Sat, 13 Aug 2022 01:29:06 GMT

Working fine again now for the last few days for me.

Re: Multiple commands

JMaytum — Sat, 13 Aug 2022 02:05:53 GMT

HI there. Yes my chained commands now work again. Hopefully it doesn't get broken again.

@Princesss Thanks for all your help!

Re: Multiple commands

Princesss — Sat, 13 Aug 2022 02:20:26 GMT

Hi everyone,

Glad to know that it's working now. Please keep on monitoring your device's behavior as I will keep this thread open for few more days.

@Rhamej, have you had the chance to try the steps posted above? Let me know if it works.

Best,

Princess

Re: Multiple commands

Princesss — Tue, 16 Aug 2022 02:27:00 GMT

Hi everyone,

Chiming in to see if you still need help with this. Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

Re: Multiple commands

Princesss — Wed, 17 Aug 2022 02:35:43 GMT

Hi everyone,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Best,

Princess