topic Re: Weather in Speakers and Displays

Weather

Wenzel_Grey — Fri, 05 Aug 2022 06:50:10 GMT

Hi, why isn't Nest showing me the weather on the screen?

Thanks Grey

Re: Weather

Muddi — Wed, 10 Aug 2022 13:25:03 GMT

Hey Wenzel_Grey,

Thanks for visiting the community. My apologies for the late response.

To confirm, are you having issues getting weather information from your Google Nest Hub or it's not showing the weather information while it's on default mode? Please tell us more details about your concern so we can help you properly.

Looking forward to your response.

Cheers,

Muddi

Re: Weather

Muddi — Sun, 14 Aug 2022 09:58:39 GMT

Hey Wenzel_Grey,

I just wanted to follow up on this. How's your Google Nest Hub? Feel free to respond on this thread, and happy to assist you further.

Cheers,

Muddi

Re: Weather

Muddi — Mon, 15 Aug 2022 12:13:30 GMT

Hey Wenzel_Grey,

I haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi

Re: Weather

Wenzel_Grey — Tue, 16 Aug 2022 07:51:33 GMT

Sorry, I was on vacation with my family

Re: Weather

Wenzel_Grey — Tue, 16 Aug 2022 07:54:00 GMT

I do not understand your question. weather information is not displayed on the default screen. only dashes are displayed instead of graphics

Re: Weather

Muddi — Tue, 16 Aug 2022 10:15:05 GMT

Hey Wenzel_Grey,

Sorry for the confusion. To confirm, have you checked if "Personal Result" is enabled on your device? Also, please make sure that you have weather information enabled on your device. Follow the steps below to know-how:

Open the Google Home app.
At the top right, tap the account (the icon with your initial or profile picture).
Verify the Google Account on screen is the one linked to your Nest display. To switch accounts, tap the drop-down arrow and then choose another account or Add another account .
From Home, tap Settings > Google Assistant > Personal results.
Follow the in-app steps.
Go back to the main page of the Google Home app, then tap your device > settings (gear icon) > photo frame.

Let us know how it goes.

Cheers,

Muddi

Re: Weather

Wenzel_Grey — Tue, 16 Aug 2022 12:06:20 GMT

Hello,

I will answer each point.
I have personal results enabled on my account.
A Nest device that is not the only one on my network is assigned correctly to my account.
The device is allowed to display weather.
I tried restarting and resetting the Nest display. Unfortunately, that didn't help.

Thank you, have a nice day

Re: Weather

Muddi — Wed, 17 Aug 2022 07:16:07 GMT

Hey Wenzel_Grey,

We appreciate your efforts. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.

Cheers,

Muddi

Re: Weather

Wenzel_Grey — Wed, 17 Aug 2022 08:20:43 GMT

Hi Muddi,

I filled out and sent the form

Thanks Grey

Re: Weather

Muddi — Thu, 18 Aug 2022 06:44:59 GMT

Hey Wenzel_Grey,

We got the form you've submitted. We'll be reaching out to you via email and let's continue working on your concern through that channel.

Cheers,

Muddi