topic Re: Lenovo smart clock 2 not playing Spotify in Speakers and Displays

Lenovo smart clock 2 not playing Spotify

Sam66 — Wed, 17 Aug 2022 10:55:38 GMT

Spotify not playing on Lenovo smart clock 2

when you say “hey google “ play music it goes to Spotify and then says “there is a problem with that try again at a later time”

I have r installed the google home app as well as Spotify and even reset the smart clock to factory settings

I’ve tried everything and checked internet etc

cannot understand why as Spotify is default and linked

Re: Lenovo smart clock 2 not playing Spotify

EdDecker — Wed, 17 Aug 2022 12:03:13 GMT

I have the same problem as above. Since this morning. Also tried everything of above, including logging out and cleaning up caches

Re: Lenovo smart clock 2 not playing Spotify

Sam66 — Wed, 17 Aug 2022 12:06:35 GMT

What is the next step?
who is responsible- Spotify or google home app?

Re: Lenovo smart clock 2 not playing Spotify

juventistu — Wed, 17 Aug 2022 12:07:57 GMT

Same problem with xiaomi smart Speakers

Re: Lenovo smart clock 2 not playing Spotify

Alsandoz42 — Wed, 17 Aug 2022 16:30:09 GMT

I've been having this same problem since last night.

Re: Lenovo smart clock 2 not playing Spotify

Soccer2006 — Wed, 17 Aug 2022 22:05:08 GMT

I have the same problem since yesterday. I can't play music on Spotify, but I can play Google music. Weird. I hope it'll be fixed soon.

Re: Lenovo smart clock 2 not playing Spotify

Ewqa — Wed, 17 Aug 2022 23:03:22 GMT

Ten sam problem, Lenovo smart clock. Może ktoś już to rozgryzł?

Re: Lenovo smart clock 2 not playing Spotify

andyjennings70 — Wed, 17 Aug 2022 23:59:00 GMT

Fails for me also. I can get spotify to play on the clock from the Google Home App on the phone. But the spoken command on the clock fails. Looks specific to the clock to me.

Re: Lenovo smart clock 2 not playing Spotify

Princesss — Thu, 18 Aug 2022 01:22:47 GMT

Hi everyone,

Thanks for visiting the Community.

Anyone here experiencing the same with their Google Nest speakers?

For those who are experiencing Spotify on other speaker brands, you can also try to unlink your Spotify account and link it back.

Best,

Princess

Re: Lenovo smart clock 2 not playing Spotify

Sam66 — Thu, 18 Aug 2022 01:26:23 GMT

Already tried that and it does nothing.

I have alerted Spotify to the problem and spent an hour troubleshooting with no change.

I’ve alerted Lenovo as well about the issue

Some more people need to call up and tell them about this issue which started yesterday

Re: Lenovo smart clock 2 not playing Spotify

Alsandoz42 — Thu, 18 Aug 2022 01:27:20 GMT

Spotify is the only linked account so it cannot be unlinked.

Re: Lenovo smart clock 2 not playing Spotify

jalarab — Thu, 18 Aug 2022 03:39:34 GMT

Same here since this morning. My two Lenovo clocks doen't play spotify but the google nest do.

Re: Lenovo smart clock 2 not playing Spotify

emilyya — Thu, 18 Aug 2022 04:11:42 GMT

Yeah I just got it on my Lenovo Smart Clock 2 as well. Mines been going since yesterday.

Re: Lenovo smart clock 2 not playing Spotify

Princesss — Thu, 18 Aug 2022 05:29:13 GMT

Hi everyone,

It looks like the issue is isolated to Spotify. It would be best to get updates from Spotify and watch out for its fix.

Best,

Princess

Re: Lenovo smart clock 2 not playing Spotify

Ctech — Thu, 18 Aug 2022 05:50:55 GMT

Same issue, I have a Lenovo Smart Display that no longer is playing anything from Spotify and throws the something went wrong error even after a full factory reset. Worked fine 3-4 days ago

Re: Lenovo smart clock 2 not playing Spotify

Klippawoof — Thu, 18 Aug 2022 09:45:09 GMT

I experienced the same problem on both my Lenovo smart devices. No problem on Google devices. Looking forward to a fix before I abandon Lenovo for good!

Re: Lenovo smart clock 2 not playing Spotify

Muddi — Thu, 18 Aug 2022 11:29:54 GMT

Hey folks,

We understand that your issue is isolated with Spotify on your Lenovo Smart clock devices. Please note that we have very limited support on third party speakers with built-in Google Assistant like Lenovo. It is best to report this with Lenovo support for better assistance.

If you need help with your Google Home/Nest devices, please do not hesitate to reply on this thread and we're glad to assist you further.

Cheers,

Muddi

Re: Lenovo smart clock 2 not playing Spotify

Ewqa — Thu, 18 Aug 2022 15:25:39 GMT

Już działa 🙂

Re: Lenovo smart clock 2 not playing Spotify

Sam66 — Thu, 18 Aug 2022 21:19:06 GMT

Yes but it is also a problem with the Google Home App that links with Spotify.

There is nothing wrong with the Lenovo smart clock as all it’s other features work perfectly- it’s just the google connection to Spotify

I think google has some responsibility here to fix this issue

Re: Lenovo smart clock 2 not playing Spotify

Sam66 — Thu, 18 Aug 2022 21:46:06 GMT

Seems like the issue is fixed - just checked and it’s working now