topic Re: Google Home mini does not recognise himself in Speakers and Displays

Google Home mini does not recognise himself

HansWurst — Wed, 10 Aug 2022 19:35:55 GMT

please find attached a video of the issue.LINK

Re: Google Home mini does not recognise himself

Muddi — Thu, 11 Aug 2022 04:20:32 GMT

Hey HansWurst,

Thanks for sharing the video. Please try changing the Assistant language to EN_US and check if you will still have the same issue.

Keep us posted.

Cheers,

MUddi

Re: Google Home mini does not recognise himself

HansWurst — Thu, 11 Aug 2022 11:44:46 GMT

Same issue just in english 😞

Re: Google Home mini does not recognise himself

Muddi — Sun, 14 Aug 2022 04:28:41 GMT

Hey HansWurst,

Please set EN_US as the primary language then check if it will have the same behavior.

Cheers,

Muddi

Re: Google Home mini does not recognise himself

Muddi — Wed, 17 Aug 2022 07:00:51 GMT

Hey HansWurst,

I just wanted to check if you were able to try the steps above?

Cheers,

Muddi

Re: Google Home mini does not recognise himself

HansWurst — Wed, 17 Aug 2022 12:16:26 GMT

Dear Muddi,

I have changed the main language to English US BUT I still get the same error message.

Unfortunately I can't upload the screenshot from my android device.

I need to do it with my iPad later.

Best

Re: Google Home mini does not recognise himself

Muddi — Thu, 18 Aug 2022 04:02:13 GMT

Hey HansWurst,

Thanks for trying. To confirm, have you tried renaming your device? Also, please proceed with resetting your Google Home Mini by following the steps below:

On the bottom of Home Mini, press and hold the factory reset button located below the power cord. Look for a circle etched into the base. After 5 seconds, your device will begin the factory reset process. Continue to hold for about 10 seconds more, until a sound confirms that the device is resetting.

Keep us posted.

Cheers,

Muddi

Re: Google Home mini does not recognise himself

Muddi — Sun, 21 Aug 2022 04:15:58 GMT

Hey HansWurst,

How was your Google Home Mini? Have you tried resetting it?

Cheers,

Muddi

Re: Google Home mini does not recognise himself

Azarco — Mon, 22 Aug 2022 22:15:22 GMT

Hey HansWurst,

We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.

Best,

Alex

Re: Google Home mini does not recognise himself

HansWurst — Tue, 23 Aug 2022 14:27:58 GMT

It's working now.

Re: Google Home mini does not recognise himself

Muddi — Tue, 23 Aug 2022 15:20:50 GMT

Hey HansWurst.

Perfect! Thanks for updating us! We're glad to know that your device is now working. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.

Cheers,

Muddi

Re: Google Home mini does not recognise himself

Jake — Fri, 26 Aug 2022 17:51:33 GMT

Hey HansWurst.

I wanted to jump in, and see if you had any questions from here. Please let me know, as I will be locking the thread in 24 hours.

Best regards,

Jake