topic Re: Google Home Mini controls a different house in Speakers and Displays

Google Home Mini controls a different house

tmos22 — Tue, 16 Aug 2022 18:10:45 GMT

Hey all,

I’ve recently purchased a GoogleTV and have had a Google Home Mini for a while (mainly for music and alarms and such). I recently moved and was setting up all of my personal devices under my own house as opposed to my family’s house.

The Google Home Mini at my current address should only be able to control the only other smart device on the network here, which is the GoogleTV. However, whenever I tell it to either “turn off/on TV” (in the same room as the speaker, they’re in the same room in the Google Home app), the speaker attempts to turn off a “Bedroom Roku” which is 50+ miles away in a completely different house.

Why does my speaker try to control irrelevant smart devices?

Re: Google Home Mini controls a different house

MplsCustomer — Tue, 16 Aug 2022 18:42:35 GMT

@tmos22

Did your family remove the Nest Mini from their Google Home app using their gmail account and did you perform a factory reset, and then add it to your Google Home app in your new "home" using your gmail account?

Re: Google Home Mini controls a different house

tmos22 — Tue, 16 Aug 2022 21:57:08 GMT

Thanks for a quick response. This Google Mini was actually never a part of that house. It was actually only ever used at my old house, (registered under my account) and I simply renamed my old house in the Google Home app to my new address/house name.

I am still a household member of my family’s house and have both my family’s and my current house available in the Google Home app as separate homes.

I will still try to factory reset my Google Mini and add it brand new to my current address.

Re: Google Home Mini controls a different house

78912 — Tue, 16 Aug 2022 23:31:04 GMT

Factory reset, I believe, is always recommended when a device is either sold, or relocated to a different location.

Re: Google Home Mini controls a different house

tmos22 — Wed, 17 Aug 2022 17:08:38 GMT

Did a factory reset of the speaker and it still tries to control external house devices (I.e. I accidentally turned off every light in my parent’s house because I told it to “turn off lamps” and turned everything off there instead of in my current house)

Re: Google Home Mini controls a different house

Azarco — Sat, 20 Aug 2022 18:09:35 GMT

Hey there,

MplsCustomer and 78912 thanks for the help!

tmos22, that certainly hasn't been easy for you — let me help you out. Could you try creating a new home and moving your devices there? Also, kindly double check if your new home and devices have the correct and updated address. Uninstalling and reinstalling your Google Home app might work too.

Best,

Alex

Re: Google Home Mini controls a different house

Azarco — Tue, 23 Aug 2022 18:48:01 GMT

Hey tmos22,

How's it going with your devices? Did the suggested steps help? Let us know by updating this thread.

Thanks,

Alex

Re: Google Home Mini controls a different house

Azarco — Wed, 24 Aug 2022 18:59:47 GMT

Hi tmos22,

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.

Kind regards,

Alex