topic Re: Speaker groups in Speakers and Displays

Speaker groups

lpd149 — Sun, 26 Sep 2021 17:54:03 GMT

So been running a speaker group for quiet some time now. Last night, the speaker group quit working. Google Home only recognizes one of my six speaker set ups. When I touch them individually, they will allow music to be sent to each one separately, but will not work with the group. Moreover, now when I open the group that was originally created, again with 6 devices, Google Home only sees one hub and will not allow me to add the other devices back.

I've deleted and try to add the group again. I've reset the router, I did a power reset on all of the devices, nothing is working. All within the last 24 hours.

Re: Speaker groups

frances — Tue, 28 Sep 2021 22:34:24 GMT

Hello lpd149,

Thanks for your patience. I appreciate you taking the time to try a variety of troubleshooting steps.

I have made a case for you so that you can receive more help from the support team. This will be sent to the email address associated with your community profile. Your Case ID is: 7-3652000032105.

Re: Speaker groups

frances — Mon, 04 Oct 2021 15:52:17 GMT

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.