topic Re: Ambient sounds not stopping after one hour in Speakers and Displays

My nest keeps playing sleep sound all night

ponkan75 — Wed, 31 Aug 2022 18:11:46 GMT

Hi,

My google nest mini keeps playing sleep sound all night when I use the bedtime-routine. Earlier it stopped after about 1 hour, but now it keeps playing all night. I have activated the sleep sound country night.

What can I do to make it play for 1 hour again? I don’t want it to keep playing all night.

I have tried setting up a new similar routine, but it keeps playing through the night in the new routine as well.

Sleep routine sounds not stopping

BrookeMcw — Sun, 28 Aug 2022 14:11:06 GMT

Up until a few nights ago my sleep routine would play sleep sounds for an hour I believe but it spontaneously started to just continue playing them all through the night until I wake up. Is there a fix where I can get it to go back to only playing for an hour?
Thank you

Sleep sounds

Jennyli — Tue, 30 Aug 2022 18:26:54 GMT

The sleep sounds in my bedtime routine used to play for about an hour then stop but this last week or so they have started playing all night and disturbing me once I'm asleep, is there a way to revert back to the hour long one it mentions playing for 12 hours unless turned off but doesn't say how to turn it off so it only plays for an hour and i can't find anything in the settings, can anyone help please?

Re: Sleep routine sounds not stopping

Scoda — Wed, 31 Aug 2022 04:04:39 GMT

Having the same issue 😞 started a few days ago

Re: My nest keeps playing sleep sound all night

fbell — Wed, 31 Aug 2022 21:52:11 GMT

I just recently started having the same problem! Must have been some update, hopefully can find a solution.

Re: My nest keeps playing sleep sound all night

Princesss — Thu, 01 Sep 2022 03:01:54 GMT

Hi folks,

Thanks for bringing this up.

Sorry to hear about what you're experiencing. We'd love to know more about this by answering these questions:

When did you notice this happened?
Have you tried to perform other steps aside from unplugging the Google Nest from the outlet?

If reset is not yet done, let's go ahead and try that to see if this will fix the issue.

Let me know how it goes.

Best,

Princess

Re: Sleep routine sounds not stopping

Princesss — Thu, 01 Sep 2022 03:28:34 GMT

Hi everyone,

Thanks for reaching out.

Sorry to hear about this. Has anyone tried to delete the routine and re-create it to customize it to play for only an hour? Let's go ahead and try that first to see if this would fix the issue. Also, can you please provide the cast firmware version of your Google Nest speakers.

To check which firmware version you're on, follow these steps:

Make sure your mobile device or tablet is linked to the same account as your speaker or display.
Open the Google Home app .
Touch and hold your device's tile.
At the top right, tap Settings Device information.
Under "Technical information," find Cast firmware: X.XXX.XXXXX.

Keep me posted.

Best,

Princess

Re: My nest keeps playing sleep sound all night

ponkan75 — Thu, 01 Sep 2022 05:09:04 GMT

It started sometime last week I would say. I tried to put in a new commando tonight after “Play music” that said “Paus the music in 60 minutes”. But obviously that didn’t work as “Play music” must be last in the chain of commands. And I just woke up the morning after and the sleep sound is still playing.

I will unplug the device today and see if that works. Are you saying a factory reset is needed if that doesn’t work?

Re: Sleep routine sounds not stopping

Scoda — Thu, 01 Sep 2022 16:34:23 GMT

Thanks for the reply.

My firmware is 1.56.282045

I’ve tried creating a new routine but am unable to edit the duration of the sleep sound - it states that it will end automatically.

I am unable to “delete” the original routine.

Re: My nest keeps playing sleep sound all night

Princesss — Fri, 02 Sep 2022 02:48:33 GMT

Hi ponkan75,

Thanks for responding. If unplugging doesn't change anything, let's perform the factory data reset and see how it goes.

Keep me posted.

Best,

Princess

Re: Sleep sounds

Princesss — Fri, 02 Sep 2022 03:42:26 GMT

Hi Jennyli,

Thanks for reaching out.

Sorry to hear about your experience. A few things I'd like to ask-- when did you notice this? Is it a ready-made routine or a customed routine? If this is a custom made routine, let's go ahead and delete the existing one and re-create the routine with the same actions you used before and let's see if this would make any changes.

Let me know how it goes.

Best,

Princess

Re: Sleep sounds

Stevelikesbikes — Sat, 03 Sep 2022 02:54:36 GMT

I have the same issue as Jennyli and it started this week 8/30/22. I created a custom routine several years ago that included a sleep sound. It played for one hour but now it plays until morning, probably 12 hours if I let it. One hour sleep sound is all I want, I can’t find a command or setting to turn the sleep sound off after 60 minutes.

Sleep timer no longer available in bedtime routine

Mabellina — Sat, 03 Sep 2022 05:22:33 GMT

As another member Froggy commented, sometime in July I noticed that the bedtime routine that ends with audio playing ocean wave sounds no longer has the option to set a timer. Someone responded in the thread that it shuts off after an hour automatically, but that is incorrect. It plays all night. Whatever update you did, please fix this! It’s really annoying.

Ambient sounds not stopping after one hour

Brenza — Sat, 03 Sep 2022 13:30:28 GMT

For a couple of years I have been using the bedtime feature in Google Home. When I say good night to Google, it turns out my lights, tells me the weather for tomorrow and then it plays ambient sounds which I have chosen country night (crickets). For some reason past several days it is no longer stopping after one hour and playing all night long! I have gone through the settings and I can’t find any way of setting it back to just one hour. Any suggestions?

Re: Ambient sounds not stopping after one hour

JillG — Sat, 03 Sep 2022 14:56:10 GMT

Hi @Brenza

Some others were reporting this over in the Google Assistant Community and we escalated this to the support team. I will also escalate your post here.

In the meantime, try clearing the Google and the Google Home app caches. Change the sound from country night to some other sound (ocean etc) and see if that helps.

Thanks! Jill

Re: Ambient sounds not stopping after one hour

Brenza — Sat, 03 Sep 2022 22:48:37 GMT

Thank you for your reply and thank you for escalating the matter. I’m guessing this is something that’s happening to lots of others as well. I did try changing the sound and then changing it back. I don’t think I can fall asleep to any other sounds being used to this one. I am aware I can set a sleep timer after it starts but it’s just easier to just to say good night and not have to say anything more when you’re dozing off. It’s disappointing when things get changed.

thank you

Brenda

Re: Ambient sounds not stopping after one hour

JillG — Sat, 03 Sep 2022 22:53:32 GMT

Totally get you! 😴 is a priority!!

I do know that the concerned teams are aware this is happening. Another thing that is helpful is for you to send feedback about this via your Home device. Just tell your Home to share feedback and then record your message. I really encourage anybody that is experiencing this issue to do that.

Re: Ambient sounds not stopping after one hour

Brenza — Sat, 03 Sep 2022 23:45:26 GMT

Okay thank you I will do that put a message through the feedback.

Re: Sleep sounds

Stevelikesbikes — Sun, 04 Sep 2022 03:19:47 GMT

I resolved my own issue by creating a custom routine that includes the custom action, “play country nights for 60 minutes”. Of course you can substitute any sleep sound for “country nights”.

Re: My nest keeps playing sleep sound all night

TheBeasKnees — Sun, 04 Sep 2022 13:56:49 GMT

Hi there,

I’m having the exact problem. About a week ago or so, my bedtime routine which includes to play sleep sounds and used to play then for one hour, now has them playing all night. I woke up 8 hours later and they are still playing. I’ve tried unplugging my mini as well as resetting it, neither have worked. If this is due to a recent update, I hope Google fixes this issue. If anyone has any other ideas on a fix, please let me know.