topic Re: Clock plays music from Spotify, but doesn’t play music for alarm in Speakers and Displays

Clock plays music from Spotify, but doesn’t play music for alarm

Asaf — Fri, 30 Sep 2022 02:18:02 GMT

When I got the clock (Lenovo), I managed to link it with Spotify (free account) and it played music on request as well as for alarm wake up. One day, it just stopped waking me up to music rather the default sound.
Can still play music by vocal commands but can’t get the alarms to play music. Creating new alarms didn’t help.
any suggestions are appreciated.

Re: Clock plays music from Spotify, but doesn’t play music for alarm

Azarco — Mon, 03 Oct 2022 18:38:39 GMT

Hey Asaf,

Thanks for reaching out.

We understand that your issue is isolated with media alarm on your Lenovo Smart clock device. Please note that we have very limited support on third party speakers with built-in Google Assistant like Lenovo. Try relinking your Spotify account and reinstalling your Google Home app. Rebooting your Lenovo device and router might help too. It is best to report this with Lenovo support for better assistance.

If you need help with your Google Home/Nest devices, please do not hesitate to reply on this thread and we're glad to assist you further.

Best,

Alex

Re: Clock plays music from Spotify, but doesn’t play music for alarm

Asaf — Mon, 03 Oct 2022 18:49:00 GMT

Hi! Thanks for your response. I understand from the following post that there is an open ticket with Lenovo on this matter for over six months.
Lenovo music alarm issue

Re: Clock plays music from Spotify, but doesn’t play music for alarm

Azarco — Tue, 04 Oct 2022 18:49:15 GMT

Hey there,

Thanks for updating the thread about this — it's a big help. If you have any updates or just a discussion topic about Google Home or Google Nest devices, feel free to start a new thread in the community as I'll be locking this thread after 24 hours.

Cheers,

Alex