topic Google mini and nest non-responsive in Speakers and Displays

Google mini and nest non-responsive

DruT — Fri, 01 Oct 2021 19:02:18 GMT

OK, about a week ago, every Google mini (3) and home devices (3) have stopped responding. The only device that still responds to any voice command is my Google that has the display. I need help, this is crazy. PLEASE!!!!

Re: Google mini and nest non-responsive

Ashepherdson — Fri, 01 Oct 2021 19:06:02 GMT

If you have already tried power cycling the unresponsive devices, the nest step would be to factory reset them.

Step by Step here: https://support.google.com/googlenest/answer/7073477?hl=en-CA#:~:text=On%20the%20bottom%20of%20Home,that%20the%20device%20is%20resetting.

Re: Google mini and nest non-responsive

DruT — Mon, 04 Oct 2021 18:18:13 GMT

What is power cycling? If I have to factory reset, do they need to be added back to my network of Google devices again?

Re: Google mini and nest non-responsive

Ashepherdson — Mon, 04 Oct 2021 18:28:10 GMT

Sorry, Power cycling is unplugging it for about 30 seconds then plugging it back in. For a factory reset, yes you would need to re set them up in your google home, but that is fairly painless and only takes about 2 minutes

Re: Google mini and nest non-responsive

frances — Fri, 08 Oct 2021 19:16:52 GMT

Hi All,

First, thank you Ashepherdson and davidking for answering this thread!

Hello DruT, just wanted to check in. Do you have any updates regarding this situation? Do you have any other questions or concerns? Let us know, we're here to help!

Re: Google mini and nest non-responsive

frances — Tue, 12 Oct 2021 16:12:41 GMT

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.