topic Re: Problem with support in Speakers and Displays

Problem with support

AlexisGeros — Sat, 01 Oct 2022 15:10:21 GMT

Hello there,

I got it as a gift from US but when I try to connect with Google Home app it says the device is not supported,

I am leaving to EU how to fix it, please ?

Re: Problem with support

Azarco — Wed, 05 Oct 2022 20:07:11 GMT

Hey AlexisGeros,

Thanks for reaching out.

Could you tell us what Google Home or Google Nest device do you have? What country are you located in? Also, what's the language set on your phone and Google Home app?

Tell us more we'd love to help.

Best,

Alex

Re: Problem with support

Muddi — Sun, 09 Oct 2022 05:29:57 GMT

Hey AlexisGeros,

I just wanted to follow up on this. Let us know if you still need, and we're glad to assist you further.

Cheers,

Muddi

Re: Problem with support

Muddi — Mon, 10 Oct 2022 06:36:55 GMT

Hi AlexisGeros,

We haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi